Production Manager (Websites & SEO)

Responsibilities

• Create and own internal schedules, assignments, priorities, and deadlines for active website projects.
• Understand website discovery, copywriting, design, development, QA, and launch dependencies to sequence work appropriately.
• Assign work across designers, developers, writers, and other specialists based on capacity and deadlines.
• Monitor progress daily; identify stalled tasks, bottlenecks, and delivery risks before deadlines are missed.
• Coordinate internal handoffs and communicate timeline changes to Account Managers and leadership.
• Keep website production plans, ownership, and task statuses accurate in Monday.com.
• Own production operations for recurring monthly SEO deliverables, including scheduling, prioritization, workflow, and delivery consistency.
• Work with SEO specialists to turn their strategies and planned deliverables into clear assignments and deadlines.
• Coordinate content, optimization, technical SEO, and related tasks across specialists, writers, and developers.
• Track completed, outstanding, and at-risk work for each SEO client; address delays before monthly commitments are missed.

Requirements

• Demonstrated experience managing production workflows, digital projects, or delivery operations; proven ownership matters more than a specific number of years .
• Strong understanding of website development phases, dependencies, QA, and launch processes.
• Direct Monday.com experience managing projects, tasks, and deadlines.
• Proven ability to establish schedules, assign work, prioritize competing demands, and enforce deadlines.
• Experience coordinating multiple concurrent projects or recurring deliverables.
• Strong organizational skills, attention to detail, follow-through, and independent judgment.
• Confidence leading production meetings, addressing missed commitments, and holding contributors accountable.
• Ability to identify capacity constraints, production risks, and quality concerns early.
• Clear written and verbal communication and effective collaboration with technical and client-facing teams.
• Ability to work in Charlotte, NC, under CGN's hybrid schedule.

Preferred

• Experience in a digital marketing, creative, or website development agency.
• Familiarity with SEO workflows, content production, and recurring monthly deliverables.
• Experience coordinating designers, developers, copywriters, and SEO specialists.
• Experience building production dashboards, scorecards, or process improvements.
• Familiarity with CMS platforms, website QA, UX, and SEO fundamentals.

Benefits

• Paid Time Off: 36 paid days annually, including 25 PTO days and 11 paid federal holidays.
• 401(k): Company match of up to 4%.
• Benefits: CGN covers 50% of health and dental insurance premiums and 100% of life insurance. Vision insurance and parental leave are also offered.
• Professional Development: Industry certifications, training, and ongoing learning opportunities.
• Clients: Work with quality-driven, high-end interior remodeling contractors who value long-term partnerships.