Responsibilities

• Own end-to-end engagement from first touch through active care and retention.
• Analyze conversion, drop-off, and activation metrics across web, app, and clinical workflows.
• Identify friction points and abandonment drivers using behavioral data and AI-supported analytics.
• Develop hypotheses and testing plans to improve enrollment and activation.
• Partner with Product, Marketing, and Clinical teams to implement funnel and messaging optimizations.
• Use automation and predictive insights to improve targeting and outreach timing.
• Drive adoption of core features, programs, and care pathways.
• Develop engagement strategies that encourage consistent platform usage.
• Partner with Product to improve UX, onboarding, and in-product guidance.
• Support personalization through data and AI-enabled segmentation.

Requirements

• 5–8+ years in product marketing, growth, lifecycle, or analytics roles
• Experience optimizing digital funnels in SaaS, health tech, or consumer platforms
• Strong analytical and experimentation background
• Comfort working with data platforms, automation tools, and emerging AI solutions
• Experience partnering with Product and Engineering teams
• Familiarity with healthcare or wellness brands
• Excellent communication and stakeholder management skills
• Strategic thinker with strong execution discipline
• Comfortable in fast-paced, evolving environments

Benefits

• comprehensive benefits package, including health, dental, and vision insurance
• flexible PTO and work from home options
• professional development budget and support continuing education
• empowering our team to grow alongside the company
• Team members have the opportunity to make a meaningful impact on chronic disease management and patient outcomes while contributing to a collaborative, mission driven culture focused on improving healthcare accessibility and affordability