Responsibilities

• Key job responsibilities: As Principal AI Creative Director for Personalization Optimization and Design (POD), you are the human judgment layer at the center of Amazon's AI creative system. Generative AI has commoditized asset creation. The durable differentiator is now creative direction: the taste, the standards, the brand intelligence, and the systematic thinking that ensures our system produces creative that builds brands, not just optimizes clicks.
• This is not a role about using AI tools, though you must be among the most fluent practitioners working today. It is about understanding what makes a great commercial, a great piece of content, a great brand moment, and then decomposing that understanding into primitives: the story arc, the color logic, the compositional tension, the emotional beat, the brand signal.
• You will operate as a principal-level individual contributor with org-wide influence, partnering directly with design, engineering, science, and product leadership across every surface (POD) owns.
• Define and own the creative quality bar for AI-generated assets across POD's full portfolio, including images, video, copy, and multi-format compositions. Establish brand intelligence frameworks that ensure AI outputs are aesthetically coherent, emotionally resonant, and brand-safe at scale. Act as the senior creative editor for AI-generated content, distinguishing exceptional work from 'good enough' outputs and articulating the difference in decomposable, teachable terms.
• Lead the Systemization of Taste: Break down what makes great creative into its constituent elements: narrative structure, color theory, compositional hierarchy, emotional arc, pacing, and brand signal. Translate these primitives into structured frameworks, including prompt libraries, creative briefs, quality rubrics, and annotation schemas, that inform model training, DCO reward signals, and creative tooling.
• Define the primitives that power aesthetic moderation: the signals and thresholds that allow our systems to evaluate, filter, and rank AI-generated content without requiring human review of every asset. Partner with applied science and engineering to operationalize these as machine-readable inputs.
• Produce high-quality creative content independently across modalities, including image, video, and copy, using the leading AI creation tools. Bring that same hands-on fluency to prototyping: build working creative prototypes that demonstrate new customer experiences, surface trade-offs, and create decision points for design, product, and engineering leadership.
• Translate Creative Vision into CX direction: How should a brand interact with a generative creative system? What does a great AI-assisted creative workflow feel like? Advise on the experience design for advertiser-facing tools, including Creative Studio, Video Generator, and the creative agent, ensuring AI capabilities are surfaced in ways that are legible, trustworthy, and creatively empowering.
• Build and own the aesthetic moderation framework for POD: the multi-dimensional quality scorecard that defines what 'premium creative' means in measurable, auditable terms across visual quality, brand alignment, emotional resonance, and format appropriateness. Establish governance processes, including quality thresholds, brand safety standards, and editorial review workflows, that scale without requiring human review of every asset.
• Partner with advertiser-facing teams to translate brand requirements into creative direction that AI systems can operationalize and enforce.

Requirements

• 10+ years of creative direction experience, with a portfolio demonstrating exceptional craft across visual design, brand identity, advertising, or digital creative
• 2+ years of demonstrated, hands-on work in AI content creation, including major campaigns, brand work, or personal projects that showcase advanced fluency with generative AI tools across image, video, and copy
• Ability to produce finished creative content independently across modalities using AI tools, not just direct others to do so
• Deep understanding of what makes great creative, including narrative structure, color theory, compositional hierarchy, emotional arc, pacing, and brand signal, and the ability to articulate these elements in precise, teachable, decomposable terms
• Experience working at the intersection of creative and technology, collaborating with engineering, product, or data science teams to build creative systems
• Demonstrated ability to influence without authority in large, cross-functional organizations

Preferred

• Experience in advertising, e-commerce, or performance marketing contexts, with an understanding of how creative connects to business metrics, conversion, and brand equity
• Experience building creative quality frameworks, brand standards, or design systems that scale across large organizations or product portfolios
• Track record of translating creative intuition into structured, systematic frameworks, including prompt libraries, quality rubrics, annotation schemas, or training data curation
• Familiarity with aesthetic moderation, content quality scoring, or automated creative evaluation
• Familiarity with Dynamic Creative Optimization (DCO), personalization systems, or data-driven creative
• Experience contributing to or advising on AI model development from a creative direction perspective, including feedback on outputs, training data curation, or quality reward signal definition
• Proficiency with design tools (Figma, Adobe Creative Suite) to refine, annotate, and communicate creative direction alongside AI-generated outputs

Benefits

• Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.