Responsibilities

• Lead Strategic Partner Relationships
• You have already built and managed important client or partner relationships in a SaaS company or marketing agency. You know how to understand a partner’s business, lead strategic conversations, manage expectations, and translate their priorities into coordinated action.
• You also understand digital and performance marketing well enough to discuss growth goals, funnels, marketing investments, and performance data with confidence.
• Our client is looking for a Partner Success Manager to serve as the primary strategic contact for a focused portfolio of approximately 2–6 high-touch partners.
• This is not a sales position, a high-volume Customer Success role, or a hands-on media-buying job. You will help partners make better growth decisions, connect marketing performance with business objectives, and align cross-functional teams around measurable outcomes.
• Build depth with a small partner portfolio
• Own the strategic relationship
• Connect marketing performance with business goals
• Coordinate the complete growth agenda
• Focus on partner outcomes, not sales quotas

Requirements

• Approximately 6–8 years of relevant professional experience.
• Strong account management, client services, client success, or partner management experience in a SaaS company or marketing agency.
• Proven ownership of important client or partner relationships.
• Experience acting as the primary or senior point of contact rather than only supporting client communication.
• Experience leading strategic meetings, presenting results and recommendations, and working with senior stakeholders.
• Experience managing complex, high-touch accounts rather than a large portfolio of low-touch customers.
• A strong working understanding of digital and performance marketing.
• Familiarity with paid acquisition, campaign management, funnels, conversion optimization, CRM/email, and marketing analytics.
• The ability to interpret and discuss CAC, ROAS, LTV, conversion, retention, and marketing efficiency.
• Experience connecting performance data with business goals and investment decisions.

Preferred

• Experience working with SaaS or MarTech products or platforms.
• Experience with D2C, e-commerce, subscription, nonprofit, B2B, or B2C businesses.
• Exposure to multiple industries rather than one narrow vertical.
• Experience using marketing analytics or business intelligence platforms.
• Responsibility for client retention, portfolio performance, or account profitability.

Benefits

• Flexible PTO.
• Health, dental, and vision insurance with partial company coverage.
• 401(k).
• Remote work and flexible hours.
• Professional and personal development opportunities.