Responsibilities

• Content strategy and monthly content calendars rooted in brand positioning, built around content pillars that connect brand identity, product, and audience.
• Content creation across formats: Reels, carousels, static posts, and Stories, produced from curated brand asset libraries and original capture within defined visual and tonal systems.
• Community management: comment responses, DM engagement, brand monitoring. You are the brand's voice in conversation, not just on the feed.
• Cultural moment activation: identifying and executing on seasonal beats, trending topics, and the cultural spaces where each brand's audience lives.
• Growth strategy and audience development: building follower bases with intention, not vanity metrics.
• Editorial calendar management with content staged and approved before it goes live.
• Monthly reporting on social performance with exact figures, not vibes.
• You have used Claude Code, Cursor, ChatGPT, or a comparable tool as part of how you actually work. We want to see AI is already woven into how you draft, ideate, create, and analyze.
• You are eager to go deeper. Our team automates the repetitive parts of marketing ops, and you will be expected to learn our tools and contribute over time.
• You stay current on what the platforms are shipping: algorithm changes, new formats, creator tools, and the way engagement keeps evolving.

Requirements

• 4 to 6 years of hands-on organic social management, with direct experience running brand accounts on Instagram and at least one of TikTok, Facebook, or Pinterest.
• Content creation ability: you can shoot, edit, and produce Reels and short-form video with a phone and basic tools.
• Design competence in Canva, Figma, or Adobe Creative Suite.
• Strong brand voice instinct: you can internalize guidelines and produce content that feels native to the brand.
• Community management experience with a real brand, including comment moderation and DM responses.
• Comfort reading social analytics and turning data into decisions.
• Client-facing communication skills: you will join calls, present content plans, and represent the agency directly to brand stakeholders.
• Remote work track record with strong written communication.
• You have used Claude Code, Cursor, ChatGPT, or a comparable tool as part of how you actually work. We want to see AI is already woven into how you draft, ideate, create, and analyze.
• You stay current on what the platforms are shipping: algorithm changes, new formats, creator tools, and the way engagement keeps evolving.

Preferred

• Experience with eCommerce or B2C brands, especially CPG, food and beverage, or lifestyle.
• Experience bringing a brand back to social after a dormant period or relaunch.
• Photography or videography skills beyond phone capture.
• Familiarity with scheduling and analytics tools (Sprout Social, Later, Hootsuite).
• Understanding of how organic social integrates with email, SEO, and paid media in a full-funnel program.