Marketing Support Coordinator

Responsibilities

• Create and maintain all motor vehicle and unit display schedules for assigned warehouses and dealerships
• Coordinate, promote and support OEM events with warehouse and dealer contacts
• Maintain declined dealer display requests and follow-up to reschedule as needed
• Ability to overcome objections with thoughtful responses
• Administer training to new Vehicle Display Contacts on all processes and procedures related to display
• Answer incoming calls in a friendly, tactful manner providing complete and accurate information
• Maintain working knowledge of program operations
• Maintain detailed records of dealer and warehouse communications in database
• Maintain strong communication with WMS Managers, Leadership, staff and all other departments.
• Attend weekly team meetings

Requirements

• 2 years of Customer service or Administrative experience
• Able to communicate professionally with all levels of management both internally and externally
• Excellent follow-up, relationship building and interpersonal skills.
• Excellent phone conduct and handling (phone sales experience is a plus)
• Detail-oriented; able to multi-task and organize.
• Ability to speak or present in small groups as needed
• Friendly demeanor & positive attitude.
• Self-motivated, takes initiative and must be able to work independently with minimal supervision.
• Continually strives to improve skills and knowledge.
• Excellent written and verbal communication skills.