Marketing Planning & Operations Manager

Responsibilities

• The Marketing Planning & Operations Manager serves as the operational backbone of the marketing organization - leading strategic planning, governance, resource alignment, and execution management across multiple teams and initiatives. The role is responsible for establishing scalable operating models, driving cross-functional planning processes, optimizing workflows and systems, and ensuring business priorities translate into coordinated execution.
• As a key partner to senior leadership, this individual provides structure, visibility, and operational guidance that enables effective decision-making, organizational accountability, and continuous improvement. Through data-driven insights, process optimization, and stakeholder influence, this role helps maximize organizational effectiveness and drive successful delivery of marketing and business objectives.
• This position will work hybrid from our Leawood, KS or Burlington, MA office. Will consider remote work for the right candidate. Up to 10% travel required.
• Design, document, and optimize GTM workflows, operating processes, and best practices to improve efficiency, clarity, and scalability. Monitor workflow implementation to identify potential risks and productivity opportunities.
• Own and evolve/optimize project management and planning tools, systems, and documentation to support execution and transparency.
• Champion continuous improvement through performance analysis, retrospectives, and experimentation.
• Analyze program and campaign performance processes to inform future planning and operational enhancements.
• Lead the development and management of integrated operating frameworks, calendars, and timelines across quarterly, annual, and long-range planning cycles.
• Partner with team leaders to develop tool dashboards and calendars that help them manage projects and workload.
• Facilitate cross-functional planning sessions, alignment forums, and operating ceremonies to drive accountability and decision-making.

Requirements

• Bachelor's degree in marketing, business administration, or a related field
• 5+ years’ experience with proven track record in project management, managing multiple timelines and delivering results in a complex organization
• 3+ years’ experience managing large budgets
• Strong project management skills, with the ability to prioritize tasks, manage multiple projects simultaneously, and meet deadlines
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
• Detail-oriented mindset, with a focus on quality and accuracy in project deliverables
• Proficient in project management tools and software and Microsoft 365
• Knowledge of marketing principles and strategies
• Ability to adapt to a fast-paced and dynamic work environment.

Benefits

• Health, dental, and vision insurance
• Company paid life Insurance
• 401(k) with company match
• Paid time off and parental leave
• Employee assistance program
• Other wellness programs such as Headspace and Airvet
• Charitable matching program