Marketing Operations Specialist at T1D Exchange | Boston, MA | $60K/yr – $80K/yr

T1D Exchange

Marketing Operations Specialist

Boston, MA (On-site)

$60K/yr – $80K/yrMid Level2+ years expSalaried Ft

Posted 4 months ago

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Job Summary

Own HubSpot-driven marketing operations to optimize lead management and reporting for BD outreach.

Own HubSpot as the primary marketing automation and CRM platform, including workflows, lifecycle stages, segmentation, and data hygiene.
Build and enrich company and contact profiles to identify target accounts and support engagement.
Develop dashboards for marketing-channel performance and ensure proper attribution and lead flow to the BD team.

Job Description

Responsibilities

Build and manage CRM infrastructure, partnering with Business Development to improve lead scoring, contact management, and pipeline visibility
Build and enrich company and contact profiles, identifying key target accounts and stakeholders to support outreach and engagement strategies, and contribute to targeted outbound outreach to drive initial engagement
Assist with proposal development and marketing materials as needed to support business development efforts
Own and optimize HubSpot as the organization’s primary marketing automation and CRM platform, including workflows, lifecycle stages, segmentation, and data hygiene
Develop and maintain reporting dashboards that track performance across key marketing channels, including website, email, and social
Support inbound marketing efforts by ensuring proper tracking, attribution, and lead flow from campaigns to the BD team
Collaborate with Marketing and BD teams to align on campaign execution, lead handoff processes, and performance measurement
Identify opportunities to improve processes and introduce automation or AI-driven solutions to increase team efficiency

Requirements

2-3 years of experience in marketing operations, marketing automation, or a related role
Hands-on experience with HubSpot, including building workflows, managing data, and creating reports
Strong analytical skills with the ability to interpret data and communicate insights clearly
Experience working with CRM systems and understanding of lead lifecycle management and pipeline processes
Strong attention to detail and commitment to data accuracy and integrity
Excellent collaboration and communication skills, with the ability to work cross-functionally

Preferred

Experience in a nonprofit, healthcare, or mission-driven organization is a plus

T1D Exchange

3.1 Glassdoor

T1D Exchange is a nonprofit organization that drives meaningful research and innovation in the treatment and prevention of type 1 diabetes (T1D). Through quality improvement and collaboration, we harness data and insights to advance T1D care, identify gaps in data and unmet needs in diabetes care, refine best practices and ultimately improve the care and quality of life of those living with T1D.

Founded in 2010

Boston, Massachusetts, USA

47 employees (5 in marketing)

t1dexchange.org/opportunities

50% recommend to a friend

55% CEO approval