Marketing Operations Manager, Platform GTM

Responsibilities

• Own operational coordination for platform product launches across PMK, product, field, and campaigns.
• Maintain launch trackers and status dashboards.
• Build and run the handoff processes across Platform Marketing and with peer teams, ensuring assets, messaging, and enablement flow smoothly from creation to deployment.
• Identify recurring friction points in cross-functional workflows and propose fixes.
• Build and maintain reporting dashboards that track team output, key metrics, and effectiveness.
• Own the regular reporting cadence -- compiling data, surfacing insights, and flagging risks to leadership. Partner with analytics teams where needed to source data.
• Manage the pipeline of customer stories and use cases across the Platform Marketing team, coordinating with Platform Marketing teammates, customer marketing and product teams on content creation and approvals; ensuring a steady flow of proof points for launches, events, and field enablement.
• Own the operational and administrative coordination for the team's participation in major events -- including Rising, DevCon. This includes logistics, asset tracking, speaker coordination, and post-event follow-up.

Requirements

• 4--6 years of experience in marketing operations, program management, or a similar coordination-heavy role within a B2B technology or SaaS organization. Experience supporting product marketing or GTM teams is strongly preferred.
• Operationally excellent. You build systems that work and keep complex, multi-stakeholder programs on track with high agency.
• Comfortable with budgets, reporting tools, dashboards, and data. You can stand up lightweight reporting systems, pull data from multiple sources, and present it clearly to leadership. You don't need to be a data analyst, but you should be fluent in the tools and unafraid of metrics.
• Naturally curious and resourceful. You're comfortable operating in ambiguity, asking questions when things are unclear, and proposing solutions rather than surfacing problems.
• A strong communicator who works well with senior stakeholders -- you'll interact regularly with directors and senior leaders, which means you need the judgment to know what matters, and the communication skills to keep people informed without overwhelming them.

Preferred

• Experience supporting product marketing or GTM teams is strongly preferred.