Marketing Operations Manager

Responsibilities

• Budget Management and Strategy Cycle Planning
• Oversee budget management across marketing pillars, ensuring accurate tracking, reporting, and alignment with strategic priorities.
• Support the strategy cycle planning process, coordinating timelines, deliverables, and cross-team collaboration to ensure alignment with organizational goals.
• Provide regular budget updates and insights to stakeholders, highlighting opportunities for optimization and efficiency.
• Process Enablement and Agile Ways of Working
• Safeguard marketing processes by ensuring adherence to established workflows and frameworks across teams.
• Act as a champion for agile ways of working, embedding iterative planning, adaptability, and collaboration into marketing operations.
• Identify and implement process improvements to enhance efficiency and enable teams to deliver high-quality outputs.
• Supplier Management Coordination
• Serve as the coordinator for supplier management, ensuring smooth onboarding, contract management, and adherence to procurement processes.

Requirements

• Proven experience in marketing operations, with expertise in budget management, process enablement, and cross-team coordination.
• Strong ability to safeguard processes and embed agile ways of working across teams.
• Experience in supplier management, including onboarding, contract management, and performance monitoring.
• Exceptional organizational and project management skills, with the ability to manage multiple initiatives simultaneously.
• Data-driven mindset with a focus on tracking and reporting operational performance metrics.
• Strong collaboration skills, with experience working closely with cross-functional teams, including digital operations and broader operations teams.
• Adaptability and comfort working in a fast-paced, dynamic environment with shifting priorities.

Benefits

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
• Recognition for great work, with global awards and kudos programs
• As an international company, the chance to collaborate with teams around the world