Marketing Operations Manager

Responsibilities

• Full circle project management of campaigns, new technology and vendor onboarding, in-market activations, and other marketing-led projects
• Customize, test, and integrate existing tech stack with AI
• Govern and administrate systems, processes, projects, and documentation, contributing to strategy documentation where relevant
• Partner with the Learning and Development team to provide onboarding and training
• Execute digital marketing tactics across our owned platforms and channels
• Build, test, and optimize B2B emails, nurture programs, and automations, using Salesforce Account Engagement
• Monitor and maintain cleanliness of prospect and customer data
• Manage the website publishing process and coordinate with stakeholders to ensure relevant, timely updates
• Optimize existing website content, ensuring it adheres to AEO/SEO best practices, is timely, and is of high quality
• Partner with international teams to ensure global content quality and consistency

Requirements

• 5+ years of experience in marketing operations, project management, or a related field
• Superior attention to detail with excellent administrative skills
• Software expertise in Monday.com, Salesforce Account Engagement, WordPress, Seismic, and Claude strongly preferred.
• Good understanding of email deliverability requirements, best practices, processes, email data privacy regulations, and how to build workflows
• Good understanding of AEO, SEO, and effective use of AI
• Ability to multitask in a fast-paced environment while maintaining tight deadlines
• Positive, can-do, self-starter attitude
• Ability to work cross-functionally across multiple teams
• Exceptional organizational and project management skills
• Desire to remain informed about emerging marketing trends

Benefits

• Comprehensive health, dental, and vision plans for you and your dependents
• Paid time off, health days, and personal obligation days plus flexible work schedules
• Competitive retirement matching plans
• Equity packages
• Generous parental leave available to birthing, non-birthing, and adoptive parents
• Annual well-being allowance plus fitness discounts and group wellness activities
• Employee assistance program
• Mental health first aid program that provides an in-the-moment point of contact and reassurance
• One day of volunteer time off per year and a donation-matching program
• Monthly town halls and regular community-led team events