Marketing Operations Lead/Marketing Manager

Responsibilities

• Marketing Operations and Program Administration
• - Manage day-to-day marketing operations and recurring programs, including customer subscription programs and product sampling.
• - Coordinate product sample requests, distribution, and tracking.
• - Support dealer and distributor requests and marketing resource needs.
• - Track collateral and promotional inventory.
• CRM, Systems, and Website Administration
• - Administer CRM and marketing technology systems.
• - Perform basic WordPress website administration, including content updates and document loads.
• - Support website content and document migration activities.
• - Conduct dealer website audits to ensure product information accuracy.

Requirements

• 3+ years of marketing operations or business operations experience managing day-to-day processes, programs, and coordination.
• Hands-on WordPress administration experience, including updating pages, uploading and organizing documents and media, and maintaining website content.
• CRM and systems administration experience with HubSpot, Microsoft Dynamics, Salesforce, or similar platforms.
• Strong Microsoft Excel skills, including reporting, data tracking, and dashboard maintenance.
• Experience with document and asset management, including document control, version management, file organization, and distribution of approved materials.
• Strong organizational and communication skills.
• Ability to coordinate multiple projects, vendors, internal teams, and external partners.

Preferred

• Experience supporting customer subscription programs and product sampling operations.
• Experience with dealer and distributor support.
• Experience with budget tracking, invoice processing, vendor management, and purchasing coordination.
• Experience developing SOPs and improving operational workflows.