Marketing Operations Coordinator

Boston, MA (Hybrid)

Salary Not AvailableMid Level3+ years expFull time

Posted 4 months ago

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Job Summary

Support marketing operations and day-to-day coordination in a healthcare setting.

  • Coordinate content updates, scheduling, and cross-functional communication to keep marketing operations on track.
  • Must-have: 1–3 years in marketing/operations with bilingual English/Chinese and strong organization.
  • Standout: Experience in a healthcare environment or willingness to work onsite 4 days a week.

Job Description

Responsibilities

  • Maintain and update website content to ensure accuracy and consistency
  • Assist in managing social media accounts and coordinating content updates
  • Support execution of marketing initiatives and promotional activities
  • Help maintain brand consistency across digital channels
  • Assist with simple visual content creation (basic graphics, layouts, or edits)
  • Track and organize basic marketing performance information
  • Coordinate scheduling and calendar management
  • Respond to inquiries via phone, email, and messaging platforms
  • Maintain accurate information across internal systems
  • Support workflow coordination and process organization

Requirements

  • Bachelor’s degree or above
  • 1–3 years of relevant experience in marketing, operations, coordination, or administrative roles
  • Strong verbal and written communication skills in both English and Chinese (Mandarin required)
  • Customer-facing experience with strong interpersonal communication skills
  • Highly organized with strong attention to detail
  • Ability to multitask and manage priorities effectively
  • Proficiency in Microsoft Office or Google Workspace (Word, Excel, PowerPoint, etc.)
  • Basic visual content editing skills (e.g., Canva or similar tools)
  • Must have a valid driver’s license and reliable transportation (office location is not accessible by train)
  • Comfortable working 4 days onsite and 1 day remotely

Preferred

  • Experience supporting digital marketing or content updates
  • Familiarity with social media platforms
  • Experience working in healthcare or professional services environments
  • Strong sense of ownership and accountability
Boston Waves logo

Boston Waves

Boston Waves is a dynamic marketing agency based in Boston, dedicated to helping small businesses grow with tailored, high-impact strategies. We recognize the unique challenges small businesses face in accessing top-quality marketing services and bridge that gap with effective, results-driven solutions. With over a 10 years of combined business marketing experience, we bring big-business strategies with affordable prices, ensuring your customers receive an outstanding experience.

Founded in 2024
Boston, Massachusetts, USA
3 employees (3 in marketing)

Traffic Signals

Monthly Visitors
2.7K
Traffic Source Mix
Search
40.1%
Direct
41.8%
Referral
4.1%
Social
3.3%
Paid
10.3%

Headcount Trend

Current headcount: ~3

Marketing Team

Marketing Team Size
3 (100% of company)