Marketing Operations Associate (R-19348)

Jacksonville, FL (Hybrid)

Salary Not AvailableMid Level2+ years expFull time

Posted 2 months ago

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Job Summary

Own the end-to-end client program delivery across marketing services, drive renewals, adoption, and measurable value realization through ongoing campaigns, training, and performance insights.

  • Coordinate multi‑product campaigns and client projects to meet contractual timelines and usage goals.
  • Partner with Sales to scope opportunities, manage renewals, and align on growth targets.
  • Lead calls, check-ins, and training to demonstrate value and encourage ongoing engagement.

Job Description

Responsibilities
  • Coordinate campaign delivery for designated client accounts across marketing products and services, including integrated marketing programs, database services, and email deployment.
  • Partner with the Sales team to scope and size new client opportunities and renewals in alignment with business growth objectives.
  • Build and maintain productive client relationships that demonstrate program value and support renewal and continued engagement.
  • Lead client calls to communicate program performance, share insights, and recommend next steps.
  • Conduct regular client check-ins to ensure products and services are being utilized effectively and that clients are realizing measurable value from their investment.
  • Identify, coordinate, and support client training needs to drive product adoption and maximize usage.
  • Ensure on-time, within-contract delivery of all contracted products and services.
  • Track client usage and prepare monthly reports to support revenue recognition processes.
  • Set up, schedule, and ensure the completion of recurring client projects and deliverables.
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Dun & Bradstreet

Dun & Bradstreet, a leading global provider of business decisioning data and analytics, enables companies around the world to improve their business performance. Dun & Bradstreet’s Data Cloud fuels solutions and delivers insights that empower customers to accelerate revenue, lower cost, mitigate risk, and transform their businesses. Since 1841, companies of every size have relied on Dun & Bradstreet to help them manage risk and reveal opportunity. For more information on Dun & Bradstreet, please visit www.dnb.com.

Jacksonville, Florida, USA
5.9K employees (125 in marketing)