Responsibilities

• Acting as primary task master in the project management system: Enter new tasks with complete details after manager review, assign to team members, monitor progress, adjust timelines, and ensure on-time completion
• Overseeing day-to-day requests and requirements of the internal project management system and Malco Store, our sales collateral hub (operated by Taylor Corp.).
• Submitting/receiving purchase orders (POs), gathering printing quotes, and coordinating with vendors or 3PL providers for printing, production, storage, and shipping of marketing items
• Overseeing Malco Store inventory of marketing materials: monitor stock levels for all products, advise on reordering, generate ideas and source merchandise for collateral and launches, and report on orders/usage with insights and recommendations for sales and inventory decisions
• Assisting with 3PL invoicing, pricing, financial tracking, performance metrics, and generating basic reports on inventory, orders, and fulfillment efficiency
• Managing user accounts and access for the Malco Store; assisting in executing 3PL initiatives and rollouts
• Processing and fulfilling internal/external orders for promotional items, samples, collateral, and kitting (including in-house kitting and sales kitting resource coordination)
• Creating and maintaining Product Information Management/Digital Asset Management System (PIM/DAM) category folders for new portfolio products, auditing/reviewing files for visibility, tags, regions, and naming formats
• Maintaining and reviewing all product assets for accuracy; updating product data in PIM/DAM and the company website when portfolio changes occur
• Monitoring/reviewing digital asset uploads and downloads, meeting distribution deadlines, authorizing access, and converting PIM/DAM exports to client-preferred formats
• Managing show leads and updating marketing contact lists
• Assist with website maintenance (product development pages, landing pages, slider images, home page updates, rep page edits, and other updates as needed)
• Monitoring and reporting on rep page and Malco store activity (usage, logins, clicks, engagement with digital documents, Malco Store links, and launch resources); analyzing data (including orders/usage) to provide actionable recommendations for optimizing content, access, inventory, and launch strategies
• Collaborating with marketing, sales, customer service, planning, external agencies, and Taylor Corp. to align priorities, escalate critical items, provide project status updates, and support high-impact initiatives
• Proactively identifying process improvements for 3PL/Malco Store operations, task workflows, PIM/DAM management, and reporting
• Supporting miscellaneous activities directly related to marketing fulfillment, content operations, and digital asset management