Marketing Operational Program Manager

Responsibilities

• Own the strategy and day-to-day execution of Braven’s digital marketing programs for small businesses, delivered through chamber and local government partnerships.
• Translate program frameworks and leadership direction into concrete rollout plans, timelines, and deliverables.
• Review, redline, and send contracts and agreements tied to program delivery.
• Review marketing content and program deliverables before they go out, ensuring quality, accuracy, and consistency with program standards.
• Manage the execution calendar for workshops, campaigns, and program milestones.
• Assign team members to program workstreams based on capacity and expertise, and follow up on progress against deliverables and deadlines.
• Provide day-to-day guidance and review checkpoints for team members assigned to each program, tracking their work against program KPIs.
• Track program performance against goals and adjust rollout plans based on results.
• Serve as the day-to-day point of contact for program partners and participating businesses on delivery matters (not new partnership development).
• Identify where content production, reporting, and internal workflows across programs can be streamlined.

Requirements

• 3–5+ years of experience in program management, marketing operations, or agency/nonprofit program delivery.
• Track record of turning marketing or program strategy into structured rollout plans with real deadlines and deliverables.
• Hands-on experience with AI tools for marketing or operations
• Comfort reviewing contracts and agreements and flagging risk (legal background not required, but strong contract literacy).
• Experience reviewing marketing content and deliverables for quality, accuracy, and brand consistency.
• Comfort benchmarking and rolling out process or workflow improvements across a team.
• Strong project management and organizational skills; comfort managing multiple programs at once.
• Excellent written and verbal communication skills.
• Based in or able to reliably commute to Long Beach, CA — this is a full-time, on-site role.

Preferred

• Experience working with chambers of commerce, local governments, or small-business support programs.
• Experience in a marketing or creative agency environment.
• Bachelor's degree in marketing, business, or a related field preferred but not required.

Benefits

• Competitive salary
• Paid time off
• Training & development