Responsibilities

• Support membership campaigns focused on new member onboarding, trial conversion, engagement, renewals, and winning back former members.
• Help create email campaigns, push notifications, and in-app messaging that encourage members to use their membership.
• Promote classes, instructors, challenges, new features, and membership benefits.
• Help turn equipment buyers into active Echelon members through timely follow-up and clear messaging.
• Coordinate with content, product, customer service, and creative teams to address gaps in the member experience.
• Track campaign results, including conversions, engagement, and cancellations, and suggest improvements.
• Assist with product launches, social media, website updates, and sales promotions.
• Organize marketing calendars, creative assets, and deadlines to keep projects moving.

Requirements

• Ideally 1–3 years of marketing experience; relevant internships or project experience considered.
• Strong writing, communication, and organizational skills.
• Interest in membership marketing, customer engagement, and retention.
• Familiarity with email marketing platforms, Canva, and social media; experience with customer segmentation or automated campaigns is a plus.
• Comfortable using AI tools to support marketing work, with careful review for accuracy.
• Someone who takes initiative, spots gaps, and follows through.
• Available to work in our Stuart office.

Preferred

• Experience with customer segmentation or automated campaigns is a plus.