Marketing and Community Engagement Manager at Prisma Community Care | Phoenix, AZ | $72K/yr – $75K/yr

Prisma Community Care

Marketing and Community Engagement Manager

Phoenix, AZ (On-site)

$72K/yr – $75K/yrSenior Level4+ years expFull time

Posted 3 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own Prisma Community Care’s marketing and community engagement program, guiding staff and turning strategy into multi-channel campaigns.

Own day-to-day marketing, outreach, and Nice Package operations through direct reports.
Must-have: 4+ years in marketing with direct staff supervision.
Standout: Cross-functional leadership and multi-channel campaign execution.

Job Description

Responsibilities

Supervise, coach, and develop direct-report staff within the Marketing and Community Engagement Program.
Assign work, monitor progress, and ensure team projects are completed on time and in alignment with department priorities.
Conduct regular one-on-ones, team meetings, and performance feedback conversations.
Support staff accountability, professional growth, and cross-functional coordination.
Maintain workflows, calendars, and processes that improve execution across marketing, outreach, Nice Package, and events.
Partner with the Senior Director to implement annual goals, priorities, and performance expectations for the department.
Carry out Prisma’s marketing and community engagement strategy as set by the Senior Director of Marketing and Community Relations.
Translate strategic priorities into coordinated campaigns and content across digital, web, social media, and community-facing channels.
Lead marketing efforts that increase awareness of Prisma’s services, generate new patient interest, support retention and re-engagement, and increase awareness and utilization of eligible services.
Oversee day-to-day website and social media execution, including content updates, audience engagement, and alignment with Prisma’s brand and messaging.

Requirements

Bachelor’s degree in marketing, communications, public relations, business, nonprofit management, or a related field, or equivalent combination of education and experience.
4+ years of progressively responsible experience in marketing, communications, outreach, community engagement, or related work.
1+ years of direct staff supervision or team leadership.
Demonstrated experience managing multi-channel campaigns, projects, and workflows from planning through execution.
Strong experience in digital marketing, website content management, and social media strategy.
Experience using data and analytics to evaluate performance and improve results.
Strong written and verbal communication skills, including content development, editing, and message adaptation for different audiences.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
Ability to collaborate effectively across departments while maintaining clear priorities and accountability.
Demonstrated ability to engage respectfully and effectively with culturally diverse communities.

Preferred

Experience in healthcare, public health, nonprofit marketing, or mission-driven service organizations.
Experience with patient acquisition, patient engagement, or service-line marketing.
Experience with Google Analytics, SEO, email marketing platforms, CRM systems, and content management systems such as WordPress.
Experience managing or supporting events, outreach activities, or public-facing engagement campaigns.
Experience supervising staff in creative, outreach, or program coordination roles.
Familiarity with donor or fundraising marketing support.
Experience working with 2SLGBTQIA+ communities, HIV prevention, sexual health, or affirming care environments.
Bilingual in English and Spanish.

Benefits

200 hours of PTO per year
Up to 13 paid holidays per year
Medical, dental, and vision insurance
Basic life, short-term, and long-term disability insurance paid by Prisma Community Care
Employee Assistance Plan (EAP)
Retirement savings

Prisma Community Care

Prisma Community Care, formerly known as Southwest Center for HIV/AIDS, is Arizona’s home for affordable, affirming, and inclusive health and wellness services. Founded in 1990 as a resource for those affected by HIV/AIDS, we have expanded to become a comprehensive health and wellness clinic dedicated to serving everyone, especially those who have experienced discrimination in healthcare.Our services include quality care, mental health support, gender-affirming care, reproductive healthcare, testing, treatment, and education. At Prisma Community Care, our clients experience care that affirms their identity, supports their journey to wellness, and allows them to enjoy their best health.Prisma Community Care is a vital community center and resource for managing HIV, Hep C, and other STIs, and is among the largest community-based providers of testing, education, and community support as well as a nationally recognized model for PrEP/PEP intervention.Today, Prisma Community Care serves 30,000 Phoenix area clients annually and employs over 70 staff members.

Founded in 1990

Phoenix, Arizona, USA

98 employees (3 in marketing)

www.prismacare.org