Responsibilities

• Collaborate with store leadership to bring Community strategy, through the pillars of community foundations, and guest experience to life.
• Establish and manage local key relationships (e.g., Ambassadors, Sweat Collective, studio owners, lululemon Studio partner studios) to increase new guest acquisition and guest retention.
• Engage with the local community to identify future Ambassador or partner opportunities and to increase the store’s standing as a community hub.
• Connect with guests on the floor to assess their unique needs, provide technical product education, and incorporate omnichannel programs into a seamless end-to-end guest experience.
• Attend, support, and/or host local and regional Community events.
• Execute the product seeding strategy through community partners and Ambassadors.
• Review community relevant business data and metrics to identify and share insights and recommendations with store leadership regarding Community events, projects, or initiatives.
• Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive, productive, and fun experience for all team members.

Requirements

• - Must be legally authorized to work in the country in which the store is located
• - Must have the ability to travel to assigned store with reliable transportation methods
• - The work schedule can vary based on store needs
• - Shifts are typically scheduled: mornings, afternoons, evenings, weekends, and holidays
• - In addition, during peak timeframes, special events, or other circumstances, the schedule may include early mornings or late nights/overnights for some employees
• - 1 year of cumulative experience in customer service or engagement, grassroots marketing, brand engagement or community building

Preferred

• - Education: High school diploma/GED/equivalent, or above
• - Experience (not necessarily the focus of a role): building or maintaining relationships with clients, groups, or partners; motivating team members to accomplish goals or activities
• - What We Look For: Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences
• - Integrity: Behaves in an honest, fair, and ethical manner
• - Connection and Partnership: Is able to build professional relationships with team members and guests; develops partnerships within and across the company and community
• - Planning and Organizing: Plans and organizes work in a clear and efficient manner to ensure completion in alignment with priorities
• - Collaboration and Teamwork: Works productively with and supports others to achieve common goals; seeks connections, partnerships, and diverse perspectives
• - Learner Mindset: Is curious, open to feedback, and pursues learning and progressing new skills to continually grow and develop
• - Self-Leadership: Takes personal responsibility for own actions; inspires others to buy-in and actively support goals and initiatives
• - Interactive Communication: Conveys information effectively and understands information shared while interacting with others

Benefits

• - Extended health and dental benefits, and mental health plans
• - Paid time off
• - Savings and retirement plan matching
• - Generous employee discount
• - Fitness & yoga classes
• - Parenthood top-up
• - Extensive catalog of development course offerings
• - People networks, mentorship programs, and leadership series (to name a few)