Marketing & Communications Specialist

Responsibilities

• Leads routine internal communications, including employee newsletters, departmental updates, and marketing announcements; coordinates content with leadership, Human Resources, and other departments.
• Manages the quarterly customer newsletter, The Leader, including editorial planning, content coordination, production, approvals, distribution, and transition to appropriate electronic delivery.
• Maintains routine website and newsroom content; reviews information for accuracy, timeliness, readability, and brand consistency; coordinates complex changes with approved partners.
• Serves as day-to-day brand steward by maintaining standards, templates, assets, and approved materials; reviews routine logo usage and elevates exceptions to leadership.
• Maintains brochures, rack cards, flyers, presentations, and other collateral; coordinates digital storefront and Lytho requests, revisions, approvals, production, and final files.
• Coordinates the Annual Report and Annual Meeting Information Statement, including schedules, content collection, review, production, and distribution in partnership with Finance and corporate administration.
• Administers approved customer, employee, and internal surveys using Qualtrics or other systems; supports customer satisfaction, new customer, RM feedback, employee, and product or competitive research.
• Prepares recurring survey reports for designated leaders and identifies material themes for management review without overstating available data.
• Manages Marketing SharePoint and shared folders, including current brand assets, templates, publications, photography, and version-control practices.
• Coordinates the weekly marketing update and supports budget tracking, invoices, board materials, policies, procedures, and vendor deliverables.

Requirements

• Education or experience equivalent to a bachelor's degree in Marketing, Communications, Public Relations, Journalism, Business Administration, or a related field.
• Demonstrated experience in marketing, communications, content development, public relations, or a related field.
• Excellent written, verbal, editing, and proofreading skills.
• Strong organizational skills with the ability to manage multiple projects and deadlines.
• Experience with website content management, SharePoint, Microsoft Office applications, survey platforms, and marketing resource management tools.
• Ability to establish and maintain effective working relationships with employees, management, vendors, and external partners.
• Acceptable background reports, including credit, criminal, driving, and drug screening.

Preferred

• Three (3) or more years of experience in marketing, communications, public relations, or a related field.
• Experience with Qualtrics, Lytho, website content management systems, and publication production.
• Experience within a financial services, agricultural, cooperative, or Farm Credit environment.

Benefits

• plus superb benefits package provided to all employees, including up to 9% 401(k) contributions and profit-sharing program.