Marketing & Communications Manager

Responsibilities

• Owns execution of email marketing campaigns and the email calendar across all MAA departments and programs.
• Manages the day-to-day relationship with MAA's email marketing vendor, including troubleshooting and platform performance.
• Oversees execution of MAA’s digital and social media strategy across current platforms.
• Reviews the Digital Marketing Specialist’s (and any Marketing & Communications intern’s) content and campaign output for brand and messaging alignment.
• Uses performance metrics and analytics to evaluate campaigns and adjust strategy.
• Directly manages the Digital Marketing Specialist and any Marketing & Communications interns.
• In coordination with the Director, sets team priorities, coordinates project load across cyclical and new initiatives, and supports staff development.
• Serves as the primary point of contact for Programs, American Mathematics Competitions (AMC), Membership, Development, and Publications, partnering with departments to develop communications plans and leading the team's execution of those plans.
• Uses MarComms' standard operating procedures (SOPs) to guide day-to-day team workflow and ensure consistent quality across deliverables.
• Owns updating and organizing MarComms SOPs to reflect current tools, platforms, and processes.

Requirements

• Bachelor’s degree in marketing, communications, or a related field, required.
• 3–5 years of relevant work experience in marketing, communications, or a related field, required.
• Experience with WordPress or comparable website content management systems, required.
• Experience with email marketing platforms, required.
• Exceptional written, oral, proofreading, and interpersonal skills.
• Strong project management skills that reflect the ability to prioritize multiple tasks and shifting deadlines with excellent attention to detail.
• Ability to manage and develop staff, and to prioritize and coordinate team workload across cyclical and new project needs.
• Ability to build and maintain relationships across departments and with external vendors.
• Comfortable moving between hands-on execution and day-to-day operational management.
• Creative and resourceful thinker who identifies opportunities and proposes practical solutions.

Preferred

• Experience managing staff, strongly preferred.
• Experience with Canva or similar design tools, preferred.