Responsibilities

• Coordinate the daily operations of the Marketing & Communications Department.
• Manage the department's marketing request (ticket) system, ensuring requests are complete, prioritized appropriately, assigned to the correct team member, and tracked through completion.
• Monitor project timelines and proactively follow up with staff and vendors to ensure deadlines are met.
• Provide administrative support to the Director of Marketing & Communications, including calendar management, meeting scheduling, travel arrangements (if applicable), and meeting preparation.
• Coordinate department meetings, prepare agendas, document action items, and follow up on outstanding tasks.
• Maintain project calendars and marketing schedules to ensure campaigns remain organized and on track.
• Prepare reports, compile department analytics, and assist with gathering data for leadership, board meetings, grant reports, and strategic planning.
• Coordinate communication with printers, promotional vendors, sign companies, and other outside vendors to ensure projects are completed accurately and on time.
• Maintain organized digital files, marketing assets, department records, and project documentation.
• Assist in developing and improving department systems, workflows, and organizational processes.

Requirements

• Exceptional organizational and time management skills.
• Strong written and verbal communication skills.
• Ability to manage multiple projects and shifting priorities simultaneously.
• Excellent follow-through and attention to detail.
• Ability to think critically, solve problems, and work independently.
• Professional demeanor with strong interpersonal skills.
• Comfortable coordinating with internal teams, leadership, vendors, and community partners.
• Proficiency with Microsoft Office Suite and Google Workspace.
• Experience with project management software, task management systems, or CRM platforms is preferred.
• Ability to maintain confidentiality and exercise sound judgment.