Responsibilities

• We’re looking for an experienced Marketing Automation Specialist to help us deepen and scale how we engage customers across their lifecycle.
• This role is ideal for someone who has spent at least 3 years building and managing marketing automation inside an organization (not just at an agency), and who is confident owning platforms, building journeys, and operating with a high degree of autonomy.
• This position reports to our Director of Marketing & Communications but you’ll work closely with Business Intelligence, IT, and Marketing stakeholders to design, build, and optimize customer journeys that are powered by data and aligned to business outcomes.
• While you’ll be part of a collaborative marketing team, much of your work will be self-directed.
• This role requires someone who can jump in and begin building segments, journeys, and automations immediately.
• This role needs someone who is passionate about serving customers well and ensuring their customer experience is above and beyond anyone else in our industry.
• Experience with Microsoft Customer Insights and Microsoft Dynamics is a strong plus, but candidates with comparable CRM and automation platform experience are encouraged to apply.