Responsibilities

• Develop and maintain strong, professional relationships with hospitals, physicians, physician groups, case managers, discharge planners, and other referral sources.
• Develop and implement strategies to increase admissions and maintain a strong, consistent resident census.
• Identify new referral opportunities and build relationships with potential referral partners within the community.
• Conduct on-site admission evaluations at local hospitals and other referral locations when appropriate.
• Aggressively pursue qualified referral opportunities and facilitate the referral and admission process.
• Serve as a primary liaison between the facility, residents, families, hospitals, and referral sources throughout the pre-admission and admission process.
• Conduct facility tours and respond promptly to inquiries from prospective residents and families.
• Complete admission screenings and coordinate with the Director of Nursing to ensure potential admissions are clinically appropriate and thoroughly reviewed prior to admission.
• Educate residents, families, referral sources, and visitors regarding facility services, programs, and resources.
• Ensure admission paperwork and required documentation are completed accurately and timely.

Requirements

• At least 2 years of experience in admissions, marketing, business development, or a related healthcare role.
• Long-term care or skilled nursing experience preferred.
• Strong understanding of Medicare, Medicaid, private insurance, and healthcare reimbursement programs.
• Knowledge of medical terminology and basic clinical concepts.
• Insurance authorization experience preferred.
• Proven ability to develop and maintain professional referral relationships.
• Strong communication, organization, and time-management skills.
• Excellent verbal and written communication skills.
• A professional, positive, and outgoing personality.
• Ability to build rapport and establish trust with residents, families, healthcare professionals, and community partners.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance