Responsibilities

• Manage manual uploads, asset updates, and workflow activities within marketing platforms and content management systems.
• Support day-to-day marketing execution, including tagging, disclosures, routing, and asset administration.
• Coordinate and maintain backup documentation required for marketing review, approval, and regulatory processes.
• Organize project files, asset repositories, and shared resources to ensure documentation is accurate, accessible, and audit-ready.
• Assist with asset trafficking, launch readiness activities, and workflow coordination across teams.
• Maintain project trackers, status reports, and operational documentation.
• Manage project timelines, deliverables, and action items across multiple concurrent initiatives.
• Coordinate work across internal stakeholders, agency partners, creative teams, and business partners.
• Independently lead smaller tactical marketing projects from intake through completion.
• Monitor project progress, identify risks and dependencies, and proactively drive resolution.

Requirements

• Experience supporting marketing operations, creative operations, project management, account management, or marketing production teams.
• Experience working with creative teams, agencies, or marketing organizations.
• Experience in financial services, banking, insurance, credit card marketing, or another regulated industry is strongly preferred.
• Familiarity with compliance review processes, regulated disclosures, and partnering with Legal and Compliance teams.
• Experience working in large organizations with multiple stakeholder groups and complex approval processes.
• Demonstrated ability to navigate ambiguity, influence without authority, and move work forward in evolving or undefined processes.
• Strong organizational skills, attention to detail, and ability to manage multiple priorities simultaneously.
• Experience with marketing workflow, content management, and approval platforms such as Knak, Aprimo, AdTrax, or similar tools is a strong plus.
• Excellent communication, project coordination, and stakeholder management skills.

Benefits

• Medical, Vision, Dental
• 401K
• PTO
• Pretax Commuter Benefits
• Commuter benefits
• Spending accounts
• Life Insurance
• Disability coverage
• EAPs