Manager, Social Commerce

Responsibilities

• Supporting the execution of social commerce programs across platforms, helping drive performance across content, creators, and commerce initiatives
• Assisting with day-to-day management of assigned social commerce accounts and projects
• Supporting cross-functional execution across internal teams (social strategy, creator, analytics, paid social, commerce operations, etc.) to ensure successful program delivery
• Working directly within TikTok Shop Seller Center, Affiliate Center, Creator Marketplace, and related platform tools to support campaign activation and ongoing management
• Assisting with shop operations including product setup, assortment management, promotion configuration, merchandising updates, and troubleshooting
• Monitoring campaign, creator, and shop performance and surfacing insights and optimization opportunities to account leads
• Building client-facing presentations, reporting recaps, competitive analyses, and performance summaries
• Supporting promotional planning, campaign launches, tentpole moments, and platform activations
• Collaborating with the social strategy team to monitor platform trends, creator activity, and emerging commerce capabilities
• Partnering closely with internal teams, platform representatives, and external partners to support successful execution of programs

Requirements

• 3-5+ years of experience in social commerce, influencer marketing, e-commerce, affiliate marketing, or related fields
• Hands-on experience managing TikTok Shop programs, including Seller Center, affiliate programs, creator partnerships, shop operations, and performance optimization
• Experience using commerce and marketplace intelligence tools such as FastMoss, Euka, Creator Marketplace, or similar platforms
• Strong analytical mindset with the ability to interpret performance data, identify trends, and translate insights into actionable recommendations
• Exceptional presentation development, storytelling, and communication skills with the ability to build clear, client-ready decks and performance recaps
• Strong project management and organizational skills with the ability to manage multiple priorities in a fast-paced environment
• Passion for social commerce, the creator economy, and emerging platform innovations
• Ability to collaborate effectively across internal teams, external partners, and clients while maintaining a proactive, solutions-oriented approach
• Self-starter with a willingness to learn, grow, and deepen expertise within the evolving social commerce landscape

Benefits

• benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.