Position Summary

The Manager will help manage, plan, and implement team approved Out of Home client strategies for assigned clients. The ideal candidate will work with Associate Directors and Directors to manage the process and ensure effective client service. The role involves managing a team and overseeing a portfolio of clients, as well as working with internal teams, agency partners, and vendors to identify and create effective client workflows.

Key Responsibilities

• Have an expert knowledge of OOH US landscape and emerging channel trends to deliver on ambiguous tasks
• Maintain strong client relationships through effective client service, proactive problem solving, and the successful execution of all facets of account management with clients, agencies, and media owners
• Identify and implement ways to streamline current processes and increase efficiencies
• Exhibit knowledge of assigned clients’ situations and objectives and prepare marketing proposals and budgets that will meet objectives
• Oversee all planning and implementation of outdoor campaigns from initial brief through to post campaign analysis, ensuring team deadlines are met
• Retain and grow existing client budgets and develop new business from existing accounts
• Train and develop Associates, Senior Associates, and Senior Account Executives’ industry knowledge and create attainable goals to foster internal growth based on individual performance
• Take a leadership role within own development and career progression, proactively seeking opportunities for growth
• Demonstrate aptitude for navigating difficult managerial situations
• Consult and work with Outdoor Media Group’s partners on developing new features to their programs to alleviate future agency workload
• Be proactive in participating in cross-team initiatives/agency projects to aid agency long-term growth
• Present market updates and insights to AMDs and Directors
• Responsible for direct reports’ adherence and education of new products and internal tools
• Help create and maintain positive work culture

Required Skills & Experience

• Proven ability to maintain and grow client relationships through the delivery of superior account services
• Previous experience in client-facing role and account management
• Thorough external and internal presentation skills
• Ability to juggle multiple priorities in a fast-paced environment while managing tight deadlines and managing teammates’ deadlines

Desired Skills & Experience

• 4+ years’ experience within either a full-service media or OOH agency
• Bachelor’s degree in related field and/or equivalent work experience
• Strong organizational and analytical skills