Responsibilities

• Guide the team through the planning, design, and execution of programs and projects for the Marketing Department.
• Lead and document continuous improvement efforts across the team and engage/influence the Marketing department team members in driving efficiencies.
• Lead the coordination of internal resources and external vendors across programs and projects to meet Marketing's goals and objectives. Identify, manage and communicate risks at a department level to drive critical trade-off decisions.
• Engage and collaborate directly with all clients to understand needs, solicit requirements, and ensure output is delivered within the defined scope, schedule, and budget.
• Represent Marketing in joint efforts with other departments (e.g. Communications, Patient Experience, etc.) to create unified plans and outcomes.
• Lead the definition and execution of standard management reports and dashboards (e.g., budget, resources, etc.) for line of sight to programs and projects as well as key metrics of performance.
• Lead and execute the forecasting of new programs and projects including new and recurring priorities for the Marketing department to drive efficiencies in predictable and repeatable projects.
• Develop, execute and communicate methodologies for tracking and reporting progress and for performance of projects and programs to be used for continuous improvement efforts.
• 1. Program Management (50%) - Lead, coach, and mentor team members for continuous improvement across Marketing programs and projects to drive consistency and efficiency and model best practices.
• Apply a strategic, consistent and principled approach to align projects with Marketing priorities to ensure resources are appropriately allocated.

Requirements

• Bachelor's degree in a work-related field/discipline from an accredited college or university.
• Advanced Degree in Business Administration, Project Management, preferred.
• Project Management Professional (PMP) ® strongly preferred.
• 2+ years management or supervisory experience
• Minimum (8) years of progressively responsible and directly related work experience.
• Relevant work experience in marketing, advertising, creative, e-commerce or related field.
• Demonstrated ability to manage multiple detail-oriented projects simultaneously.
• Demonstrated expertise managing a range of creative processes – from bespoke campaigns to high-volume turn-key collateral - from intake through discovery to production and delivery, identifying opportunities for increased efficiency while maintaining quality.
• Demonstrated experience in achieving goals on time, with attention to detail and the resourcefulness to proactively identify and resolve potential problems, including communicating changed priorities to impacted stakeholders.
• Demonstrated critical thinking, problem-solving, collaboration and negotiation skills.

Preferred

• Advanced Degree in Business Administration, Project Management, preferred.
• Project Management Professional (PMP) ® strongly preferred.
• Experience with process improvement and resource allocation.
• Familiarity with project management software (preferably Workfront and Smartsheet).
• Experience in brand management is a plus.