Manager, Marketing & Communications

Responsibilities

• Under the direction of the director, is responsible for maintaining and coordinating UH’s social media channels, website, internal and external communications.
• Creates, designs, and distributes UH collateral including flyers, brochures, newsletters, posters, invitations, promotional items, videos, and presentations to ensure proper branding and effective messaging. Manages Marcomm monthly calendar to help prioritize and coordinate campus‑wide efforts.
• Tracks Department KPIs to inform strategy and planning. Assists in creating communications targeted toward external healthcare professionals. Builds relationships with external and internal stakeholders including media, UH leadership team.
• Organizes marketing & communications lived and staged events such as press events, video productions.
• Identifies UH’s priorities and packages relevant news and content to share with UH leaders, along with instructions for sharing with external audiences. Reads and researches local, regional, and national news to help inform UH leaders. Coordinates Hospital tours for special guests. Works on special projects, as needed.
• Acts as a role model for customer service and improved quality. Understands and adheres to University Hospital’s compliance standards as they appear in University Hospital's Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy. Keeps abreast of all pertinent federal, state and University Hospital regulations, laws, and policies as they presently exist and as they change or are modified.
• Performs other related duties as assigned.

Requirements

• Bachelor’s Degree in Marketing, Communications, or a related field, plus three (3) years of progressively responsible marketing experience, preferably with a focus on health issues in an academic medical center and/or urban environment.
• Must have excellent interpersonal and communication skills, keen intuitive listening skills and have an ability to work independently. Demonstrated proficiency in social media, writing, project management in a complex environment is needed as are strong interpersonal skills and high proficiency in creating dynamic content.
• Additional related experience may be substituted for the degree on a year‑for year basis.

Benefits

• Vacation Time
• Medical & Prescription Drug Coverage
• Dental & Vision Insurance
• Health Savings Account (HSA) & Flexible Spending Account (FSA)
• Short- & Long-Term Disability Insurance
• Pension Plan
• Pet Insurance
• Employee Assistance Program (EAP)
• Professional Development