Manager, Marketing and Communications

Responsibilities

• The Manager, Marketing and Communications is responsible for project management leading to content creation and coordination of a wide variety of communications and assets for Project Open Hand, including but not limited to newsletters, publications (print and electronic), development collateral (appeals/events), client story bank, website, and client/staff/volunteer photos and multimedia campaigns.
• The Manager, Marketing and Communications oversees staff, consultants, interns and volunteers and financial resources to develop content for all relevant social media channels and monitors and reports on digital marketing analytics that support Project Open Hand’s strategic goals.
• Assist the Senior Director, Development Operations in all aspects of marketing and communications to execute the development of content and schedule for monthly e-newsletters, regular digital donor appeals, and consistent messaging/editing for direct mail appeals.
• Manage staff, consultants and independent contractors, interns, and volunteers that contribute to the achievement of goals and objectives.
• Oversee and manage the Marketing and Communications coordinator.
• Manage financial resources available to the Marketing/Communications area of the Development Department.
• Create content, design layout, and lead production for POH materials including newsletters, brochures, annual reports, flyers, and other publications.
• Develop, produce, and post content and media for social media channels and the agency website.
• Shoot, edit, and produce photos and videos that meet brand and style guidelines for social media, website, and presentations.
• Monitor and report on digital marketing metrics (website, email marketing, and social media).

Requirements

• 3+ years’ experience in marketing, communications, or related field.
• Exceptional writing, editing, and presentation skills.
• Excellent interpersonal skills and ability to work cross-functionally with a diverse range of external and internal stakeholders.
• Ability to work independently, managing multiple projects, and meeting deadlines.
• Strong organizational skills with high attention to detail required to maintain brand standards.
• Creative and empathetic in engaging with sick and vulnerable communities, volunteers, and colleagues.
• Proficiency: Adobe Creative Suite (AcrobatX, Illustrator, InDesign, Photoshop, Premiere).
• Intermediate to Advanced proficiency: Microsoft Office 365 (Excel, OneDrive, Outlook, PowerPoint, SharePoint, and Word), CRM platforms (Salesforce), email marketing platforms (Emma, Constant Contact, Mailchimp), website CMS (WordPress), Facebook Insights, and Google Ads.
• Intermediate to Advanced proficiency: Social media platforms (Facebook, Instagram, LinkedIn, Pinterest, Twitter, Vimeo, YouTube) and PR/Media software (Meltwater).
• Ability to work some evenings and weekends as needed.

Preferred

• Bachelor’s degree in marketing, communications, or related field.
• Photography (shoot/edit) and video (shoot/edit).
• Experience in public relations and media relations.
• Experience in the nonprofit sector and/or development (fundraising).
• Experience managing graphic design and brand identity.

Benefits

• Yes