Manager, Advertising Account Management, Sam’s Club Connect

Hoboken, NJ (On-site)

$96K/yr – $186K/yrManager2+ years expFull time

Posted 6 days ago

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Job Summary

Own end-to-end account management and data-driven sales enablement to drive customer growth and satisfaction.

  • Own end-to-end account management and data-driven sales enablement to drive customer growth and satisfaction.
  • Lead sales activities by articulating product features and value propositions to meet customer needs.
  • Oversee onboarding, escalations, and partnerships to improve customer experiences.

Job Description

Responsibilities

  • Analyze market trends, regulatory changes, and business metrics to provide actionable recommendations to stakeholders.
  • Develop business cases and translate requirements into aligned projects supporting overall strategy.
  • Lead sales activities by articulating product features and value propositions to meet customer needs.
  • Build and maintain effective partnerships through professional communication and stakeholder engagement.
  • Oversee onboarding processes, identify gaps, and recommend improvements to enhance customer experiences.
  • Utilize data insights to inform advertising solutions and support sales planning.
  • Manage escalations and ensure service level agreements are met or exceeded.

Requirements

  • Proven ability to analyze business metrics and interpret data models to inform decision-making and solve complex business challenges.
  • Strong knowledge of product features, value propositions, and assortment management to support sales and customer engagement.
  • Experience in stakeholder identification, communication, and relationship management to build effective partnerships and influence outcomes
  • Expertise in developing and delivering sales proposals and presentations tailored to customer needs and market conditions.
  • Skilled in managing customer onboarding processes and resolving escalations to enhance customer experience.
  • Proficiency in account planning, forecasting, and leveraging industry trends to support sales
  • Ability to utilize business insights and analytics to recommend advertising solutions and improve sales planning.

Preferred

  • Leading cross-functional teams, Master's degree in business, marketing and sales, or related area., Sales

Benefits

  • Health benefits include medical, vision and dental coverage
  • Financial benefits include 401(k), stock purchase and company-paid life insurance
  • Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
  • Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
  • Live Better U is a company paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Sam’s Club Connect logo

Sam’s Club Connect

Sam’s Club Connect is Sam’s Club’s commerce media platform designed to help brands turn membership into momentum. Combining valuable member data, breakthrough experiences, and clearer proof of impact, Sam’s Club Connect enables advertisers to reach members with greater relevance and accountability across the full shopping journey. Built on more than four decades of first-party member insights, the platform connects brands to measurable business outcomes while creating experiences that strengthen member engagement, loyalty, and value.

Founded in 2015
Bentonville, Arkansas, USA
191 employees (54 in marketing)

Headcount Trend

Current headcount: ~191

Marketing Team

Marketing Team Size
50 (26% of company)
Marketing Roles Posted (Last 30 Days)
3

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