LOTTERY MARKETING SPECIALIST III - 36000218

Pine Manor, FL (On-site)

Salary Not AvailableMid LevelFull time

Posted 6 days ago

Job Summary

Owns front-line customer service, prize validation and payments, cash handling, inventory control, and administrative data work within the district lottery office.

  • Manages player interactions, prize processing, and claims.
  • Oversees daily cash procedures, inventory control, and reporting.

Job Description

Responsibilities

  • Greets players in a courteous and professional manner, in person and by phone.
  • Answers questions and provides information on how to play all Lottery games.
  • Assists players by responding to questions relating to prize validation and payments.
  • Serve as a customer service representative for calls made to the district office.
  • Pay/validation operator and assists players in completing claims in prizes greater than $599.00.
  • Primary or secondary ticket sales redemption.
  • Validates and processes claims and pays prizes.
  • Performs daily and weekly cash procedures including reconciliation and documentation, deposits, and adjustments.
  • Secondary to complete district weekly settlement package.
  • Assists with general banking including making bank deposits.

Requirements

  • High School Diploma or equivalent (GED) required.
  • Successful passing of a criminal background check (state, local, and national) is required .
  • Maintains strict confidentiality of information learned while working with the Florida Lottery, whether learned through assigned duties or through working with other units. The types of confidential information may include, but are not limited to, payroll information, budget matters, policy decisions, tax matters, employee disciplinary issues, and other personnel data.
  • The Florida Lottery requires employees to use multi-factor authentication (MFA) to securely access Lottery systems. The person filling this position must have a lottery smart phone provided to you based on job duties or a personal smartphone capable of downloading and operating the Lottery's designated security application. Employees are expected to have their smartphone with the downloaded application with them during work hours to conduct secure system logins as a condition of employment.
  • Valid Driver’s license
  • Note : If the above referenced certificate or license is revoked or suspended, you must notify your supervisor immediately.

Benefits

  • Approximately 97.5% of the premium for health insurance
  • Individual (~$8/month) or Family (~$30/month)
  • 100% of the premium for individual or family dental insurance
  • 100% of the premium for basic life insurance
  • Employer contributions to the Pension Plan or Investment Plan; contribution levels will vary based upon Pay Plans.
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State of Florida

3.5 Glassdoor

Join Florida’s talented workforce to fulfill your professional goals and achieve a meaningful career. Our talented public servants work hard to serve more than 19 million residents across Florida, and you, too, can realize success in the Sunshine State. Working in Florida’s state government means being responsive to the issues impacting the taxpayers of our state. Florida’s state government boasts both fast-paced work environments in which critical thinking and creative problem-solving are a must as well as steady employment opportunities that prize consistent service to our state’s residents. In some positions, state employment means being able to influence policy decisions and help implement change. In others, state employment means being the reliable resource that our taxpayers have come to expect from Florida’s public servants. All positions offer the ability to gain valuable experience quickly, improving your overall skillset. The State of Florida is seeking individuals with leadership skills, creativity and dedication to their fellow Floridians and individuals who recognize the professional development opportunities and achievements possible through state service. Florida boasts the third largest population in the country and is richly diverse in both population and landscape. With an award-winning park system, warm weather and beautiful bodies of water, Florida is the perfect environment for recreational activities and outdoor enthusiasts. Our favorable tax climate means your income goes further and our business-friendly policies foster private sector growth. Joining Florida’s talented, diverse workforce provides the opportunity to achieve your professional goals while living in a state that values quality of life, culture and recreation. For employment opportunities with the State of Florida, visit https://jobs.myflorida.com.

Founded in 1992
USA
14K employees (183 in marketing)
59% recommend to a friend
42% CEO approval

Salaries

Marketing Specialist median pay in the United States

$70K/yr

Most pay falls between $60K and $79K. Based on 761 salaries.

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Marketing Team

Marketing Team Size
102 (1% of company)
Median Career Experience
17.5 years
Median Tenure
2.8 years
Marketing Roles Posted (Last 30 Days)
1

Traffic Signals

Monthly Visitors
116.7K
Traffic Source Mix
Search
16.8%
Direct
34.3%
Referral
43.1%
Social
5.2%
Paid
0.4%

Headcount Trend

Current headcount: ~13.6K
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LOTTERY MARKETING SPECIALIST III - 36000218

State of Florida · Pine Manor, FL · On-site