Responsibilities

• Build and deliver multi-channel CRM campaigns supporting boxing schedules, driving revenue, upgrades, retention and subscriber growth.
• Own CRM activity across key events including fight schedules, major bouts, PPV campaigns and always-on lifecycle programmes.
• Drive personalisation and advanced segmentation to maximise relevance, engagement and conversion.
• Lead creative briefing and coordination, producing compelling CRM communications that resonate with fight fans.
• Champion a test-and-learn culture, continuously optimising CRM creative, copy, cadence and targeting.
• Report on campaign performance, identifying insights and opportunities to improve commercial outcomes.
• Manage multiple concurrent workstreams in a fast-paced, commercially driven environment.
• Work cross-functionally with product, content, data and analytics teams across international markets.
• Build strong stakeholder relationships and operate effectively within a global matrix organisation.

Requirements

• 2+ years' experience in a CRM role
• Proven experience delivering end-to-end CRM campaigns in a commercial environment.
• Strong copywriting skills with an eye for creative detail and audience relevance.
• Confidence working across segmentation, personalisation and CRM lifecycle activity.
• Experience managing multiple priorities in a fast-paced, deadline-driven setting.
• Excellent stakeholder management and communication skills.
• Strong problem-solving skills and a proactive approach to delivering results.
• Ability and willingness to work closely with UK and European teams.

Benefits

• Benefits include access to DAZN, up to 15 days of paid time off, health benefits (including dental & eye care), a sick time package, parental leave offering, voluntary benefits (such as basic life term, personal accident and short and long-term disability covering) and a 401(k) retirement plan. You’ll also find a family friendly community and learning and development resources.