Responsibilities

• Develop responsive, ADA-compliant emails using HTML and CSS, with a focus on modular and scalable design
• Build personalization and dynamic content using basic AMPscript
• Test emails across devices and clients using tools such as Litmus or Email on Acid
• Configure and execute multi‑touch lifecycle journeys across email, SMS, and push channels based on documented strategy
• Conduct internal and external quality assurance, including stakeholder review and approval workflows
• Identify testing opportunities and collaborate with partners to support A/B and optimization testing
• Participate in peer code reviews to ensure quality and consistency
• Support documentation, versioning, and governance of templates, modules, and logic blocks
• Identify opportunities to improve efficiency, quality, and performance across lifecycle programs

Requirements

• Hands‑on experience with Salesforce Marketing Cloud or a comparable enterprise‑level marketing automation platform
• Strong proficiency in HTML and CSS, with a solid understanding of email best practices
• Knowledge of responsive and mobile‑first design for email
• Experience with Adobe CDP or similar data and segmentation platforms (e.g., Salesforce Data Cloud, Segment, Tealium, etc)
• Ability to work effectively in fast‑paced environments while maintaining high standards for quality and accuracy
• Self‑directed and comfortable working independently with minimal supervision
• Passion for email development, lifecycle marketing, and continuous improvement
• 3+ years of experience in customer marketing, lifecycle marketing, or marketing technology roles
• HTML & CSS
• Salesforce Marketing Cloud

Preferred

• Knowledge of SQL preferred
• Experience working with a Customer Data Platform (CDP)
• Experience working with CloudPages
• Proficiency with AMPscript
• Understanding of marketing performance metrics and how campaigns support broader business goals

Benefits

• discretionary bonus
• health, dental and other wellness plans
• 401(k) contributions