Responsibilities

• Manage the sales process from start to finish.
• Be the face of the assigned community and an extension of the Kairoi brand.
• Make a positive first impression via phone, email, video chats, and in-person tours.
• Deliver remarkable service and enhance the resident experience.
• Close leases to meet targets while maintaining professionalism and customer service.
• Explain all features of the community, including amenities, availability, rent, and lease policies.
• Follow up with future and new residents to ensure satisfaction and finalize leasing decisions.
• Complete lease-related paperwork (applications, leases, addenda, employment and credit checks, move-in packets) with confidentiality.
• Collect security deposits, rent, and other move-in funds.
• Support marketing efforts and provide input on promotions and advertising.

Requirements

• High school diploma or equivalent.
• Strong sales and customer service experience.
• Organizational, multi-tasking, and communication skills.
• Experience with Google and Microsoft Office Suites.
• Excellent follow-up skills via email and phone.
• Attention to detail.
• Prior experience in leasing, sales, or hospitality.

Nice to Have

• Bilingual (English/Spanish) is an added plus but not required.

Benefits

• Competitive Compensation. Compensation is based on experience and community. Incentive compensation opportunities are available and are performance based.
• Health & Wellness Benefits. Medical, dental, vision, life insurance, short and long-term disability at an affordable price.
• Retirement Planning. We offer a 401k program with a company match.
• Paid Leave. PTO, paid holidays, floating holidays, birthday day off, and a milestone sabbatical program.
• Discounts. Private discount network with discounts on travel, restaurants, gifts, experiences, and more.
• Training. Opportunities to attend and participate in required training.