Responsibilities

• Build the bench. Recruit, mentor, and scale the team; define the operating model and the specialist craft beneath the leader.
• Grow the offering. Convert capability into new business and expanded scope with existing clients. Evolve from a North America centric business to global.
• Own the commerce POV Marks brings to its largest CPG & Retail clients — digital shelf, retail media adjacency, content supply chain, and the path from strategy and creative to assets to sell-through.
• Engage as a peer. Sit across from client Commerce and eCommerce leaders as a subject-matter peer; convert ambiguity into instrumented, fundable pilots rather than decks.
• Lead production end-to-end. PDP and A+ content, variant generation, retailer feed syndication, metadata discipline, and channel adaptation at portfolio scale.
• Hold the operating numbers. Quality, throughput, and margin on the practice
• Own the proof loop. Connect brief → creative → shelf → outcome so the practice can show what its work moved, not just what it shipped.
• Operate the intelligence layer. Stand up and run measurement and attribution (retailer data and clean rooms, performance signals, asset-level intelligence) as the differentiating capability — not a reporting function.
• Build-Partner-Buy. Marks partners with Propelis’ in-house technology company, 5Flow to build and deploy AI tools as well as build the integrations with 3rd party tools.

Requirements

• Digital shelf at scale. Demonstrated operating experience running eCommerce / digital shelf content for large CPG or retail brands — Amazon, Walmart, retailer .coms — and the syndication ecosystem
• Commerce measurement fluency. Retail media data, retailer clean rooms, performance analytics, and connecting content to sell-through.
• Content supply-chain craft. Hands-on credibility with DAM, PIM, syndication, and variant / version management.
• Practical AI literacy. Evaluative fluency with AI-enabled content production and its quality and compliance limits.
• Client-grade commerce credibility. A track record advising CPG commerce clients as a subject-matter peer.
• Practice / P&L leadership. Running a delivery team for throughput, quality, and margin.
• 10+ years in digital commerce / eCommerce / digital shelf, with meaningful operating depth — not purely strategy or brand-digital.
• 6+ years leading teams; experience building or scaling a commerce capability inside an agency, retailer, or brand.
• Bachelor’s degree required; advanced degree a plus. Modern commerce-agency or commerce-platform background strongly preferred over a generalist brand-digital profile.

Benefits

• Group benefits currently include a selection of health care plans with prescription drug coverage, dental plan, vision plan, basic and supplemental life insurance, a flexible spending account for medical and dependent care expenses or a health savings account based on plan selection, short/long term disability and 401(k) Savings Plan.