Lead Generation Administrator

Responsibilities

• This position will use various tools such as social media and AI to uncover new prospective customers, initiate contact, and introduce prospects to a sales representative.
• This position serves as the first point of contact for inbound customer inquiries received via phone, email, and web submissions.
• The individual will evaluate customer needs and ensure the inquiry is directed to the appropriate personnel across multiple divisions and departments within the organization.
• This role requires a well-organized, customer-focused team player with strong ownership, technical aptitude, and proven office and computer skills.
• - Utilize Construct Connect, Zoom Info and other AI tools to research target customers and record details about upcoming potential projects.
• - Utilize LinkedIn Sales Navigator and Zoom Info to identify potential contacts and make appointments with clients.
• - Utilize multiple platforms for mass mailing and marketing outreach.
• - Participate in the aggregation and tracking of the leads that are driven into the company through various websites, social media and other sources.
• - Establish rapport and relationship with potential new clients.
• - Submit timely and accurate pre-qualification vendor packets with new/existing clients.

Requirements

• Extremely perceptive and capable of relating to individuals at all levels. As unique situations present themselves, the incumbent must be sensitive to corporate needs, employee goodwill, and the public image.
• Self-directed and enjoys contributing to a team.
• Above average organizational abilities with the experience of juggling multiple priorities with frequent interruptions.
• Strong oral and written communication abilities and the ability to grow and maintain relationships with special emphasis on communicating over the phone and via email.
• Ability to multitask within job duties.
• MS Office proficient.
• Aptitude for CRM setup and maintenance.
• Call Center Experience or Customer Service Experience.
• Ability to follow routine verbal and written instructions.
• Strong verbal communication skills and ability to stay calm and professional under pressure.

Preferred

• LinkedIn Sales Navigator and LinkedIn research experience a plus.

Benefits

• Medical
• Dental
• Vision
• Training and mentoring
• 401(k) with matching
• Paid sick leave
• Paid vacation