Jr. Strategist

Responsibilities

• Monitor and manage owned social channels, primarily Instagram and TikTok
• Schedule and publish approved content, ensuring captions, tags, links, formats, and posting details are accurate.
• Respond to comments, questions, and relevant brand mentions timely and proactively, with respect to the brand voice and tone.
• Engage with fan content and identify opportunities for meaningful community interaction to help build the brand.
• Manage master editorial calendars and daily publishing trackers.
• Partner with account, strategy, creative, and client teams to keep content and approvals moving.
• Escalate customer service, product quality, legal, regulatory, or reputational issues to the appropriate client contacts.
• Support community management reporting by tracking recurring questions, themes, sentiment, and notable interactions.
• Social Listening and Cultural Intelligence - Keep the pulse on social trends, conversations, memes, creators, and relevant cultural moments for the brands and their audiences.
• Identify proactive opportunities for engagement or reactive content.

Requirements

• 2–3 years of experience in social media, community management, content strategy, marketing, or a related role; agency experience is a plus.
• Experience managing or supporting branded social channels.
• Strong writing and editing skills, with the ability to communicate clearly and adapt tone.
• Experience with social management, listening, and analytics tools; Sprinklr experience is a plus.
• Strong attention to detail and comfort working with calendars, publishing workflows, and approvals.
• Ability to proactively identify meaningful cultural opportunities without forcing a brand into the conversation.
• Strong time-management and the ability to work calmly and accurately in a fast-paced agency environment.
• Sound judgment around social monitoring, escalation, brand safety, privacy, and sensitive community interactions.

Preferred

• Agency experience is a plus.
• Interest in food, lifestyle, creators, entertainment, sports, or consumer brands is a plus.