Internal Communications Manager

Responsibilities

• Develop and execute internal communications plans and initiatives that engage faculty, staff, and students and support Kellogg’s brand, priorities, and key initiatives, in partnership with the Director, Communications and IMC Leadership.
• Draft and edit a broad range of internal communications content - including staff and faculty-facing announcements, newsletters and intranet content — ensuring messages are clear, consistent and aligned with Kellogg’s voice.
• Manage the internal communications editorial calendar and coordinate timing of communications across departments to support message alignment, minimize conflicts, and optimize audience engagement.
• Provide communication counsel to department and program leaders on internal messaging initiatives, programs and organizational changes, providing guidance on content, messaging, timing and channel selection.
• Plan and execute regular staff town halls, briefings and other internal communication events that support organizational awareness, engagement, and the effective flow of information across the Kellogg community.
• Lead the coordination of internal event logistics, agendas, presentation materials, speaker preparation, and follow-up communications for internal events, partnering with IMC’s creative/design team to develop engaging and effective event materials.
• Gather feedback and measure engagement from internal communication channels and events, recommending improvements to content and cadence.
• Manage and continuously enhance the databases, content archives, and processes used to prepare the dean’s remarks, speeches and talking points, ensuring materials are well organized, accurate and readily accessible.
• Coordinate with the Director, Communications and subject matter experts to gather background, data and messaging inputs needed for the dean’s remarks.
• Coordinate the planning and preparation process for upcoming speaking engagements and remarks requests, tracking deadlines and ensuring materials are prepared and routed for review on schedule.

Requirements

• A bachelor’s degree in communications, Journalism, Public Relations or related field, or the equivalent combination of education, training and experience from which comparable skills can be acquired.
• 3-5 years’ experience in internal communications, corporate communications or a related communications role.
• Excellent writer and editor with keen attention to detail and the ability to translate complex or technical information into clear, engaging content for varied internal audiences.
• Strong organizational and project management skills, with demonstrated ability to maintain accurate, well-organized information systems, files and databases.
• Proven ability to navigate a complex organization and build trusted internal partnerships across faculty, staff and school leadership.
• Demonstrated discretion and sound judgment in handling sensitive or confidential information, including materials prepared for senior leadership.
• Demonstrated ability to perform high-quality work in a fast-paced environment, handle multiple priorities and meet tight deadlines.
• Communicates effectively and professionally one-to-one, in groups and with leadership.
• Self-starter who takes initiative, takes ownership of role and responsibilities and proposes new ideas and solutions.
• Strong event planning and logistics coordination skills.

Preferred

• 3-5 years’ experience in internal communications, corporate communications or a related communications role.
• Familiarity with higher education environments.
• Experience maintaining briefing materials, remarks archives or content databases for senior executives.

Benefits

• At Northwestern, we are proud to provide meaningful and competitive benefits. The available benefits package for this position will include health, dental, vision, disability, and life insurance; paid vacation and holidays; paid medical/sick and parental leave; tuition benefits for the employee and dependents; pre-tax and flex spending accounts for commuting and dependent care; generous retirement savings options; and wellness programs. For a comprehensive overview of available benefits, including eligibility details, visit us at https://www.northwestern.edu/hr/benefits/index.html to learn more.