Director Internal Communications, US Business

Responsibilities

• Develop and execute internal communications plans that support U.S. Business priorities, initiatives, and leadership objectives
• Draft and deliver clear, compelling content across internal channels, including leadership messages, employee updates, intranet stories, talking points, and presentation materials.
• Partner with business leaders and subject matter experts to simplify complex information, support executive and leadership communications, and lead a small team in delivering high-quality work with clarity and consistency.
• Manage editorial planning and channel coordination to ensure communications are timely, aligned, and effective during business milestones and periods of change.
• Use employee feedback, performance data, and evolving best practices to strengthen internal communications and improve engagement over time.

Requirements

• 7+ years of experience in internal communications, corporate communications, or employee engagement
• Strong writing, editing, and storytelling skills, with experience creating content across channels
• Demonstrated ability to lead and develop a team while partnering effectively with business leaders and cross-functional colleagues
• Strong judgment, attention to detail, and the ability to manage multiple priorities in a fast-paced environment
• Bachelor’s degree in communications, journalism, public relations, or a related field
• Candidates selected for advanced interview stages will be required to provide writing samples demonstrating communication and strategic messaging capabilities

Preferred

• Experience integrating and operationalizing technology in communications productions and/or processes
• Time spent in financial services or a similarly regulated sector
• Creative capabilities, including video, design, or audio production

Benefits

• Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families.
• We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability.
• We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching
• group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance
• Employee Assistance Program (EAP) and digital mental health programs
• parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more!
• For more information regarding MetLife’s U.S. benefits, please click here.