Responsibilities

• Drive Process: Schedule internal and client calls, set agendas, and circulate recaps that keep everyone aligned.
• Manage Assets: Maintain client folders, databases, and brand assets to ensure the team has what it needs for publishing and creative execution.
• Stay Ahead: Anticipate team needs, ask smart questions, and keep trackers updated to log community engagements and flag opportunities.
• Support Logistics: Assist with event logistics and digital mailers, including occasional on-site support at live events (roughly once per quarter).
• Voice the Brand: Start to own some daily community management for our Brands across TikTok and Instagram, finding the right places to engage and responding in the established brand voice, with guidance from your team.
• Move Fast: Draft and post comments aligned with brand protocols; flag potential issues before they escalate.
• Bring Ideas: Translate trends, tone shifts, and cultural moments into actionable content ideas; develop light, timely content when speed matters.
• Track in Real Time: Manage earned social coverage and engagement trackers on an ongoing basis.
• Support Analytics: Partner with the Analytics team on reporting for influencer campaigns, social content, and real-time moments.
• Know the Platforms: Surface trend-informed recommendations and stay current on pop culture and the digital landscape.