Insights Manager

Responsibilities

• Execute insight projects involving social listening, audience research, and data analysis across multiple client accounts.
• Collaborate with senior team members and account teams to define research briefs and deliver clear, impactful reports.
• Assist in developing and applying research methodologies and measurement frameworks to ensure data accuracy and insight consistency.
• Analyze data from social listening platforms, digital analytics, and third-party research to identify trends and provide actionable recommendations.
• Create compelling data visualizations and reports to communicate findings effectively to internal teams and clients.
• Support and work alongside junior insight staff, contributing to their development and knowledge sharing.
• Manage multiple projects efficiently, ensuring timely and quality delivery.
• Stay current on emerging tools and techniques to continuously improve insight capabilities.

Requirements

• 3-5 years of experience in research, data analytics, or social media marketing, preferably in an agency or client-facing role.
• Proficiency with social listening platforms, audience measurement tools (e.g., Global Web Index), and digital analytics.
• Strong foundation in research design, data analysis, and reporting.
• Skilled in data visualization tools such as Excel and PowerPoint.
• Demonstrated ability to turn complex data into clear, actionable insights.
• Effective communication skills and ability to collaborate across teams.
• Strong organizational skills and ability to manage multiple projects concurrently.
• Deep understanding of major social media platforms and their strategic applications.

Preferred

• Bachelor’s degree required; coursework or training in quantitative fields, research, or marketing analytics is a plus.
• Experience or interest in methodology development and integrated measurement frameworks is beneficial.
• Eagerness to learn and contribute to innovation in social and digital measurement.