Responsibilities

• Platform-level and product-line positioning across Level AI's platform and AI core, developed in close partnership with Product and executive leadership
• End-to-end GTM for product launches, including launch readiness, pricing & packaging, campaign development, internal enablement and external rollout
• Develop content for customers, prospects, advocates and channels partners including emails, blogs, webinar content, uses cases/customer stories, and more
• Be Level AI expert and thought leader that can speak to the customer needs, the industry trends, and other players in the market
• The core sales content library: battlecards, decks, one-pagers, objection handling, and demo frameworks, built in partnership with Revenue and iterated based on what the field needs
• Analyst relationships: briefings, inquiry prep, and contribution to major evaluations with Gartner, Forrester, and emerging CX-focused coverage
• A small team of IC PMMs, setting direction, maintaining quality, and building a repeatable, high-output function

Requirements

• 7–10+ years in B2B SaaS product marketing, with at least 2 years managing or leading PMM teams
• Experience marketing complex, technical platforms to enterprise buyers
• Exceptional writer and editor; you have a point of view on what good messaging looks like and can defend it
• Demonstrated track record of cross-functional influence: you've led launches, driven analyst outcomes, and built sales artifacts that actually get used
• Comfortable operating in a fast-moving environment where you'll be defining process as much as executing against it
• Prior experience in a competitive or high-stakes category displacement context is a plus

Preferred

• Bonus points if past experience in CX, AI, or adjacent categories
• Familiarity with analyst relations mechanics (briefings, RFIs, inquiry strategy) is a strong plus
• Prior experience in a competitive or high-stakes category displacement context is a plus