Head of Product Marketing (Remote, US )

USA (Remote)

Salary Not AvailableSenior Level7+ years expFull time

Posted 4 months ago

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Job Summary

Drive platform-level product marketing and GTM for Level AI, crafting clear positioning, content, and analyst engagement to support launches and revenue.

  • Must-have: 7–10+ years of B2B SaaS product marketing with leadership experience
  • Standout: Deep experience marketing complex platforms to enterprise buyers and shaping cross-functional launches

Job Description

Responsibilities

  • Platform-level and product-line positioning across Level AI's platform and AI core, developed in close partnership with Product and executive leadership
  • End-to-end GTM for product launches, including launch readiness, pricing & packaging, campaign development, internal enablement and external rollout
  • Develop content for customers, prospects, advocates and channels partners including emails, blogs, webinar content, uses cases/customer stories, and more.
  • Be Level AI expert and thought leader that can speak to the customer needs, the industry trends, and other players in the market.
  • The core sales content library: battlecards, decks, one-pagers, objection handling, and demo frameworks, built in partnership with Revenue and iterated based on what the field needs
  • Analyst relationships: briefings, inquiry prep, and contribution to major evaluations with Gartner, Forrester, and emerging CX-focused coverage
  • A small team of IC PMMs, setting direction, maintaining quality, and building a repeatable, high-output function

Requirements

  • 7–10+ years in B2B SaaS product marketing, with at least 2 years managing or leading PMM teams
  • Experience marketing complex, technical platforms to enterprise buyers. Bonus points if past experience in CX, AI, or adjacent categories
  • Exceptional writer and editor; you have a point of view on what good messaging looks like and can defend it
  • Demonstrated track record of cross-functional influence: you've led launches, driven analyst outcomes, and built sales artifacts that actually get used
  • Comfortable operating in a fast-moving environment where you'll be defining process as much as executing against it
  • Familiarity with analyst relations mechanics (briefings, RFIs, inquiry strategy) is a strong plus
  • Prior experience in a competitive or high-stakes category displacement context is a plus

Preferred

  • Bonus points if past experience in CX, AI, or adjacent categories
  • Familiarity with analyst relations mechanics (briefings, RFIs, inquiry strategy) is a strong plus

Benefits

  • You\'ll shape how a breakout AI company is understood in a market that\'s actively being redefined
  • Direct line to executive leadership and meaningful influence on product and GTM strategy
  • A team and function to build
  • Competitive compensation, equity, and the opportunity to do career-defining work
Level AI logo

Level AI

Our state-of-the-art AI-native solutions are designed to drive efficiency, productivity, scale, and excellence in sales and customer service. With a focus on automation, agent empowerment, customer assistance, and strategic business intelligence, we are dedicated to helping our clients exceed customer expectations and drive profitable business growth. Companies like Affirm, Carta, Vista, Toast, Swiss Re, ezCater, etc. use Level AI to take their business to new heights with less effort.

Founded in 2018
Mountain View, California, USA
212 employees (8 in marketing)