Head of Field Marketing, Strategic

San Francisco, CA (On-site)

$220K/yr – $280K/yrSenior Level7+ years expFull time

Posted 2 days ago

Job Summary

Own the field marketing strategy for the Strategic segment, directing ABM programs and executive experiences to win large, multi-stakeholder deals. Collaborate with sales leadership to manage pipeline, budgets, and measurement across events, digital plays, and tailored account experiences.

  • Own field marketing strategy for Strategic segment
  • Lead 1:1 ABM programs with VP and regional RVPs
  • Manage pipeline, budget, and measurement

Job Description

Responsibilities

  • Own the field marketing strategy for the Strategic segment: which accounts we go after, how we show up, and how we win.
  • Lead your team in building and running 1:1 abm programs in partnership with the VP and regional RVPs of Strategic Sales, using multi-threaded plays across events, direct mail, gifting, digital, and custom content to reach every stakeholder in the buying group.
  • Set the bar for the executive-level experiences your team designs: intimate dinners, private briefings, executive roundtables, VIP moments at flagship events, and out-of-the-box plays that make people's jaws drop.
  • Sit in on deal strategy, not just event execution. Ensure your team knows the pipeline, the champions, and the blockers on every account your team owns.
  • Partner with Global Events to turn Serval's biggest moments (Summit, flagship conferences, CAB) into tailored experiences for Strategic accounts.
  • Carry a pipeline target for the Strategic segment and own the budget. Track impact through meetings, pilots started, deal velocity, closed-won revenue, and program efficiency over time.
  • Manage the field marketers covering Strategic accounts: set goals, coach, and hire as we scale. Raise the bar by leading from the front: run plays yourself, get into the weeds on the biggest accounts, and use what you learn to level up the team.

Requirements

  • 7-10+ years in field, ABM, or executive marketing, with at least 3 years focused on Strategic, Global, or Fortune 500 accounts.
  • Proven track record of 1:1 ABM programs that opened doors and drove measurable pipeline and closed-won revenue on large, complex deals.
  • Experience marketing to C-suite and senior IT buyers (CIOs, CISOs, VPs of IT), with long sales cycles and large buying committees.
  • Deep experience partnering with senior sales leaders. You earn trust fast and act as a true deal partner.
  • Strong operational skills with Salesforce, HubSpot (or similar), sales engagement tools (Amplemarket, Outreach, or similar), event platforms, and intent tools (6sense, Demandbase, or similar).
  • Strong data skills. You can build reports, interpret account signals, and make data-driven decisions.
  • Creative thinker who turns a vague goal into a concrete, compelling plan and crushes the execution.
  • Experience building playbooks and managing a team of field or ABM marketers: setting goals, coaching, and growing people.
  • Comfortable with 25% travel with variances seasonally

Benefits

  • Impact : Be a key player in shaping the success of our product and company.
  • Growth : Build a fundamentally new AI product offering with the support of our experienced team and investors. Grow rapidly with the company.
  • Culture : Join a culture that values innovation, ownership, accountability, and fun.
Serval logo

Serval

Serval is the AI platform for IT teams, combining an AI-native ITSM with integrated workflow automation and access management. Serval automates help desk requests, just-in-time access, onboarding/offboarding, and more with AI-powered workflows that build themselves.

San Francisco, California, USA
51 employees (4 in marketing)

Salaries

Posted range

$220K/yr – $280K/yr

Taken straight from the job posting.

Field Marketing median pay in the United States

$105K/yr

Most pay falls between $78K and $143K. Based on 1,059 salaries.

See all Serval salaries

Marketing Team

Marketing Team Size
2 (4% of company)
Median Tenure
0.5 years
Marketing Roles Posted (Last 30 Days)
3

Funding

Total Funding
$122M
Last Raise
$75M
Series B, 3 months ago

Funding History

  • Dec 2025
    Series B • $75M
  • Oct 2025
    Series A • $47M

Traffic Signals

Monthly Visitors
15.8K
Monthly Google Ads Budget
$30.8K
Traffic Source Mix
Search
33.6%
Direct
44.5%
Referral
5.7%
Social
14.5%
Paid
1.5%

Headcount Trend

Current headcount: ~51
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Head of Field Marketing, Strategic

Serval · San Francisco, CA · On-site