Head of Field Marketing, Commercial

San Francisco, CA (On-site)

$230K/yr – $280K/yrSenior Level7+ years expFull time

Posted 2 days ago

Job Summary

Own the field marketing strategy for Mid-Market, Enterprise, and Majors, and design repeatable programs and measurement to drive pipeline.

  • Lead a team of field marketers across regions and programs.
  • Partner with segment VPs and sales to align territory plans and priorities.

Job Description

Responsibilities

  • Own the field marketing strategy for Mid-Market, Enterprise, and Majors: which accounts we go after, how we show up, and how we win.
  • Design the repeatable program portfolio your team runs: regional dinners, roadshows, executive roundtables, happy hours, conferences, and ABM across direct mail, gifting, and digital - tuned to each segment and each with a playbook, budget model, and success metrics.
  • Refine the machine behind every program: templated invite sequences, AE follow-up motions, and Salesforce campaign tracking, so your team runs it the same way in every region, every time.
  • Partner with segment VPs and RVPs on territory plans, target account lists, and quarterly priorities.
  • Partner with Global Events to maximize your segments’ pipeline from flagship conferences and owned events
  • Own the segments' budget and reporting. Hold the team accountable to pipeline sourced and influenced, meetings booked, conversion by program, and AE follow-up execution, and use it to decide where the next dollar goes.
  • Lead and grow the team. Manage the field marketers who run programs day to day across segments: set goals, coach, and hire as we scale. Raise the bar by leading from the front: run programs yourself, get into the weeds when it matters, and use what you learn to level up the team.

Requirements

  • 7-10+ years in field marketing, ABM, or demand generation.
  • Proven track record building scalable, repeatable field programs that drove measurable pipeline and closed-won revenue across many accounts and regions.
  • Experience managing a team of field marketers: setting goals, coaching, and growing people.
  • Deep experience partnering with sales leaders and large AE teams. You know how to drive AE adoption and follow-up, not just attendance.
  • Strong operational skills with Salesforce, HubSpot (or similar), sales engagement tools (Amplemarket, Outreach, or similar), event platforms, and intent tools (6sense, Demandbase, or similar).
  • Strong data skills. You can build reports, run program-level ROI, and make data-driven decisions about where to invest.
  • Comfortable with 25% travel with variances seasonally.

Benefits

  • Impact : Be a key player in shaping the success of our product and company.
  • Growth : Build a fundamentally new AI product offering with the support of our experienced team and investors. Grow rapidly with the company.
  • Culture : Join a culture that values innovation, ownership, accountability, and fun.
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Serval

Serval is the AI platform for IT teams, combining an AI-native ITSM with integrated workflow automation and access management. Serval automates help desk requests, just-in-time access, onboarding/offboarding, and more with AI-powered workflows that build themselves.

San Francisco, California, USA
51 employees (4 in marketing)

Salaries

Posted range

$230K/yr – $280K/yr

Taken straight from the job posting.

Field Marketing median pay in the United States

$105K/yr

Most pay falls between $78K and $143K. Based on 1,059 salaries.

See all Serval salaries

Marketing Team

Marketing Team Size
2 (4% of company)
Median Tenure
0.5 years
Marketing Roles Posted (Last 30 Days)
4

Funding

Total Funding
$122M
Last Raise
$75M
Series B, 3 months ago

Funding History

  • Dec 2025
    Series B • $75M
  • Oct 2025
    Series A • $47M

Traffic Signals

Monthly Visitors
15.8K
Monthly Google Ads Budget
$30.8K
Traffic Source Mix
Search
33.6%
Direct
44.5%
Referral
5.7%
Social
14.5%
Paid
1.5%

Headcount Trend

Current headcount: ~51
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Head of Field Marketing, Commercial

Serval · San Francisco, CA · On-site