Head of Business Development & Field Marketing - Fab Solutions

Responsibilities

• Serve as the primary customer interface for Semiconductor Frontend Solutions (SFS), facilitating regular technology exchanges and strengthening customer relationships.
• Identify and develop customer-specific business opportunities and regional growth initiatives, including joint development projects, in alignment with the SSC Head, Sales, Strategic Marketing, and Functions of Business (FoBs).
• Translate customer pain points, value drivers, and operational constraints into opportunities for ZEISS SMT products, solutions, and strategic collaborations.
• Monitor regional customer processes, emerging technology trends, competitive activities, and industry developments relevant to the SFS portfolio.
• Translate competitive intelligence and customer feedback into actionable insights and recommendations for Strategic Marketing, FoBs, and headquarters stakeholders.
• Lead customer-facing solution development by aligning customer requirements with local expertise, engineering capabilities, and SFS strategic priorities.
• Drive regional new product introductions in collaboration with local application experts, incorporating customer feedback and operational learnings throughout evaluation and ramp-up.
• Manage new product introduction projects from initial customer evaluation through repeat purchases, coordinating closely with local Application, Sales, and Service teams, as well as headquarters Strategic Marketing and FoBs.
• Serve as the regional SFS counterpart to Strategic Marketing, ensuring field insights inform strategic planning, product development, and execution.
• Provide regional market and customer input for business reviews, technology and product roadmaps, cross-functional planning, and go-to-market strategies.

Requirements

• Master’s degree in engineering, natural sciences, or a related STEM discipline, such as mechanical engineering, optics, physics, or materials science. A PhD and/or business qualification (e.g., MBA) is preferred.
• 10+ years of technical and commercial experience within the semiconductor mask shop ecosystem, with established industry relationships and direct experience in at least one of the following areas: Photomask manufacturing, metrology, or repair Wafer inspection or metrology Front-end integration or yield engineering
• Proven experience co-developing and launching products with customers through strategic partnerships.
• Demonstrated ability to gather, analyze, and communicate customer, market, and competitive intelligence to cross-functional stakeholders.
• In-depth knowledge of semiconductor equipment and the mask shop ecosystem, including optical systems, materials, metrology, semiconductor processes, key industry players, innovation cycles, and applicable regulatory requirements.
• Strong analytical and strategic thinking skills, with the ability to translate customer needs, value drivers, technology trends, and competitive developments into actionable product and business recommendations.
• Strong customer engagement and stakeholder management skills, with a track record of building trusted industry relationships and collaborating across Sales, Service, Applications, Strategic Marketing, Product Management, and R&D.
• Proven ability to work effectively in cross-functional, intercultural, and geographically distributed teams.
• Excellent communication and presentation skills, with the ability to explain complex technical and business concepts clearly to customers, technical teams, and senior management.
• Business fluency in English, both written and verbal.

Benefits

• Medical
• Vision
• Dental
• 401k Matching
• Employee Assistance Programs
• Vacation and sick pay