Growth Marketing Manager

Responsibilities

• Take over our email program, starting with an audit of what we send today and what it actually earns.
• Build and improve automated flows, like follow-ups for people who start a booking but don't finish, and win-back emails for past donors. Our team and your AI tools will help you get up to speed on the technical side.
• Plan campaigns around the moments people actually donate: moving season, spring cleaning, college move-out, and year-end giving.
• QA everything before it goes out. Nobody should get a "finish your booking" email the day after their pickup.
• Take over our affiliate program. Right now that's one partnership, Momfluence, which connects us with mom creators. We'd like it to be a lot more than one.
• Find and test new partners and platforms, from creators to referral partners like movers and realtors, and negotiate terms that make sense for the business.
• Track every partner to verified bookings and true cost per booking, and work with finance on commissions.
• Run ReSupply's social channels with a plan built around what drives visits and bookings, not follower counts.
• Turn what we already have (pickups, charity partner stories, customer reviews, creator content) into posts, working with our designer and AI tools to produce them.
• Keep an eye on comments and DMs, and send booking or service issues to our support team.

Requirements

• Around four years in marketing, ideally in a role where you owned a number: revenue, bookings, leads, or return on spend.
• Hands-on experience in at least one of email, affiliate or influencer marketing, or social media. You don't need all three, but you should be excited to learn the others.
• Real comfort with data. You're at home in spreadsheets and analytics tools, and you understand attribution well enough to be skeptical of it.
• You know the difference between "this campaign drove 100 bookings" and "this campaign caused 100 bookings."
• A detail-oriented streak. Broken links, typos, and numbers that don't add up bother you until they're fixed.
• Adaptability. Priorities shift at a growing company, and you can shift with them without dropping anything.
• You already use AI tools in your work and can show us how they've made you faster or better.
• Clear writing, and the confidence to negotiate with partners.

Preferred

• Experience with an email or CRM platform
• Experience running an affiliate network or influencer platform relationship
• A background in consumer services, marketplaces, or e-commerce
• SQL or advanced spreadsheet skills

Benefits

• Flexible PTO and early-exit Fridays year-round.
• Company-provided lunch in the office every day.
• 3% Company 401(k) match.
• Medical, dental, and vision benefits.
• 17 paid holidays.