Responsibilities

• The Group Account Director (GAD) is a critical leader at our agency, tasked with driving growth, delivering innovative solutions, and consistently exceeding client expectations. They will inspire teams to produce their best work while ensuring the agency's continued success. This role requires exceptional professionalism, strategic problem-solving, and the ability to elevate both the quality of work and the agency’s reputation. It’s a unique opportunity to make a lasting impact on the business, the people you lead, and the agency's future.
• Lead Strategic Client Partnerships: Serve as the principal leader of client accounts, ensuring we consistently exceed client expectations and deliver transformative results.
• Cultivate Senior Client Relationships: Forge deep, trust-based relationships with senior-level clients, acting as a strategic advisor on their business needs, and proactively identifying opportunities where The Social Lights can help achieve their business objectives.
• Inspire High-Performance Teams: Lead and motivate cross-functional teams to consistently produce exceptional work, fostering an environment that drives creativity, collaboration, and excellence.
• Command Client Engagements: Direct and orchestrate high-impact client interactions, including meetings, presentations, and strategic discussions, to ensure our ideas and solutions are compellingly communicated and embraced.
• Exemplify Presentation Mastery: Deliver presentations with authority and insight, anticipating client needs and questions, and confidently articulating how The Social Lights’ products, strategies and solutions directly address the challenges and opportunities at hand.
• Oversee and optimize the financial performance of a portfolio of accounts, steering our organization toward operational excellence and financial success.
• Spearhead the retention and expansion of client portfolios, fostering enduring relationships and surpassing client expectations.
• Oversee the sales renewal process for assigned accounts outlining key partnership opportunities and driving the account strategy.
• Champion strategic initiatives, identifying opportunities to elevate client ambitions and pioneering novel avenues of support.

Requirements

• Bachelor’s Degree in Advertising, Journalism, Public Relations, Marketing or relevant field of study
• 10+ years of experience with 5+ specifically dedicated in a social media role and 5+ years of experience in client-facing role
• Prior experience in a strategic sales-driven role
• Stellar writing, editing and proofreading skills
• Excellent time management, organization, and prioritization skills
• Able to maintain confidentiality with business relations, personnel matters and proprietary matters
• Proficiency in the Google Suite: Docs, Slides, Sheets
• Proficient in Keynote and Powerpoint
• Proficient in the Adobe Suite
• Ideally proficient in Hubspot, FunctionPoint and Asana (or similar tools)

Benefits

• Medical Insurance
• Dental Insurance
• Voluntary Vision Insurance
• HSA with Company Contribution
• 401k with Company Match
• Paid Time Off
• New Macbook Pro + AI Tools
• Summer Hours + Flexible Work Options
• Pet-Friendly Office
• Paid Parking