Responsibilities

• Strategic Leadership: Act as the senior client partner, shaping long-term strategies and ensuring alignment with client objectives and industry best practices
• Business Growth: Identify and drive opportunities for account expansion, new business development, and innovative solutions across multiple accounts. This includes pitching for new business as well as growing accounts to their full potential
• Operational Excellence: Oversee account operations, ensuring flawless execution, proactive issue resolution, and financial stewardship (budgeting, forecasting, profitability)
• Executive-Level Counsel: Provide trusted advisory support to senior client stakeholders on medical affairs and publication strategies
• Team Development: Lead, mentor, and inspire account teams, fostering a culture of collaboration, accountability, and excellence
• Industry Expertise: Stay ahead of regulatory changes, competitive trends, and emerging best practices to inform client strategies

Requirements

• 10+ years in medical affairs/publications within an agency setting, with at least 3 years in a senior leadership role
• Expertise in advisory boards, symposia, MSL materials; publication planning a plus
• Proven track record of managing multi-million-dollar accounts and driving organic growth
• Exceptional strategic thinking, problem-solving, and client relationship management skills
• Strong financial acumen and experience overseeing complex budgets
• Strong written and oral communication and presentation skills
• Positive thinker who can adapt quickly, innovate and be a reliable resource under pressure
• Professional presence, performs with a sense of urgency and with a client service orientation
• High energy, able to effectively operate in fast-paced, growing and evolving environment
• Demonstrated experience encouraging professional development of direct reports and exerting influence across matrixed teams

Preferred

• Veeva experience preferred